Interactive Kiosk Application – A Case Study
Kiosk & Ticketing

Interactive Kiosk Application – A Case Study

Posted May 6, 2014 by Carolina
Interactive Kiosk Application


The customer is a Fortune 500 multinational telecommunications corporation that provides mobile and fixed telephony services worldwide. This organization is among the largest in the United States by total revenue.

The client approached Chetu to create an interactive kiosk application  users to browse through the product or service information available on the kiosk that was added by the administration.

Business Objective

Chetu's objective was to create a kiosk application to provide the client's employees access to the latest products and services being generated by their Evolving Technology Group internal teams.

The application would feature compelling visuals that refresh dynamically based on the settings chosen on the administrative section and would consist of a two part process through a Kiosk and web-browser.

On the kiosk, users can select the products or services of their choosing to go directly to their email address with a link that would redirect them to a web-browser with the information requested. The application would include an interactive comment section designed to capture user feedback regarding the information made available on the platform.

Chetu also needed to integrate the client's employee database onto the platform as a security measure to avoid unauthorized access.

Solution From Chetu

Drawing on our extensive kiosk aUpplication development experience, Chetu developed a solution with strategically designed modules to manage both user and administrative functionality. The administrative module allows only authorized users to setup the products and services that will be available on the platform. This information can include images and video files and can be changed dynamically, and rendered to the kiosk in real time. The Kiosk/Web user module allows users to browse through the product or service information available on the kiosk that was added by the administration. The kiosk user swipes their company batch to access the system, the system reads the data from the swipe card reader and authenticates the user information with the employee database hosted online. Once authorized, users can browse through the information and select the products or services of their choosing to be sent directly to their email address. The email sent upon request contains web links to access the product/service selected at the kiosk.

Results Delivered

The solution provided by Chetu was delivered on time, within budget, and exceeding the client's expectations. The interactive kiosk developed by the Chetu team will be deployed in three technology centers across the United States, providing employees the ability of retrieving information regarding the company's latest products and services anywhere at their convenience.


Chetu, Inc. does not affect the opinion of this article. Any mention of specific names for software, companies or individuals does not constitute an endorsement from either party unless otherwise specified. All case studies were written with the full cooperation, knowledge and participation of the individuals mentioned.

Chetu's Kiosk team implements solutions for the Kiosk Industry. Chetu differentiates itself in providing industry specific expertise combined with its low cost, high productivity model. You can find more information about the portfolio of our Kiosk experience at:

Chetu was incorporated in 2000 and is headquartered in Florida. We deliver World-Class Software Development Solutions serving entrepreneurs to Fortune 500 clients. Our services include process and systems design, package implementation, custom development, business intelligence and reporting, systems integration, as well as testing, maintenance and support.Chetu's expertise spans across the entire IT spectrum.

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