Intuitive Solutions to Streamline B2B Airline Reservations

The Client

Our client is an accredited member of the Australian Travel Industry Association, which represents over 80% of travel distributors and tour operators and primarily functions as industry advocates while promoting education and training.

Chetu was tasked with creating and integrating a customized B2B booking engine driven by an existing Global Distribution System web service platform. The travel booking engine is designed to augment staff by reducing repetitive tasks, expediting travel reservation data processes for end-user options, and optimizing the client’s Quicktravel ticketing platform.

The Approach

Our client wished to utilize Sabre, Amadeus, and Travel Board due to each platform’s proven versatility. Sabre remains an industry leader for augmenting the hospitality and travel industries due to seamless access of real-time inventory, global market reach, and data-driven revenue forecasts to propel business strategies within highly lucrative markets. Travel Daily News International reported that Sabre’s systems and personalized offerings can increase booking likelihood by 78%.

Chetu’s integration specialists were tasked to seamlessly incorporate Sabre to enable faster processing of customer bookings, reservations, and retrieval of personalized passenger profiles within existing platforms and any third-party resources.

Our software developers enhanced all book and queue functionalities, special service requests, and custom itineraries by leveraging Visual Studio. Visual Studio enables developers to efficiently design and build cross-platform apps and intuitive platforms. Chetu utilized C# language within SQL to transform the client’s booking and distribution model while augmenting personnel to successfully manage all airfare ticketing processes while elevating customer service.

The Impact

Sabre remains an airline and hospitality industry standard, creating new service benchmarks such as real-time data monitoring of all inventory and individualized customer profiles to personalize services. Sabre is one of the largest global distribution systems providers, with a 34% market share increase and with seamless data access of fare options for over 400 global airlines.

Clients seeking to capture market share within the highly lucrative airline and hospitality industries will see greater workflow efficiency and end users will be augmented by a powerful resource designed to elevate customer service and grow revenue streams. Sabre is easily adaptable to evolving NDC protocols, reinforcing its status as a versatile resource for the travel and hospitality industries.