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Fast ticket resolution is no longer enough. Today, enterprises want automation, alignment, and outcomes that drive resilience and agility. After thorough analysis, Everest Group featured Chetu in their IT Service Management (ITSM) Specialist Services PEAK Matrix® Assessment 2025, highlighting the need for our ITSM expertise.
“Chetu’s commitment to a security-first approach in ITSM, paired with its automation-led delivery, robust cloud migration capabilities, and expertise in crafting tailored integrations, has enabled it to deliver high-impact outcomes. Furthermore, clients commend Chetu for its adaptability, often noting its ability to anticipate needs and exceed expectations.” — Prabhneet Kaur, Practice Director, Everest Group.
Chetu has earned a place on the 2025 Everest Group PEAK Matrix® for providing innovative, customized platforms that reshape how IT supports businesses. Our systems help companies:
Backed by deep customization, platform integration, and full lifecycle support, our solutions enable IT teams to deliver real value—not just resolve tickets.
Discover our approach to internal service innovation.

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