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Our dedicated development team has many years of combined telecommunication industry experience building custom telecom software solutions, such as mobile & web applications, Omnichannel solutions, OSS/BSS solutions, VoIP services, and machine learning algorithms.
Our developers program custom Operation Support Systems (OSS) with VoIP-based services, like server-side applications to enable soft switches and personalized SIP clients to optimize the operations of multiple operations, including:
Network Resources Inventory Management
Fault Management
Fraud Protection Solutions
Performance Management
Trouble Ticketing
Customer Billing Management
Data Reports & Dashboards
Security Authentication
We build custom Business Support Systems (BSS) to manage your products, orders, revenue stream, and customer management processes, equipped with tailor-made platforms, applications, tools, and systems, including:
CRM Systems
ERP Software Solutions
Billing Systems
Customer-Self Service Portals
Personnel Management Corporate Portals
Predictive Analytics Solutions
Report Generation & Data Visualization Tools
Sales & Lead Generation Automation Systems
We develop custom software solutions for Communications Service Providers (CSPs) to reduce costs, generate new revenue sources, and create the ultimate user experience.
We develop custom telecommunications software, including Operations Support Systems (OSS), Business Support Systems (BSS), Network Functions Virtualization (NFV), Software-Defined Networking (SDN), Web & Video Conferencing platforms, and network management applications for both on-site and cloud-based IT infrastructure.
We develop custom telecom network management software to help your team effectively manage your telecom network functions for front-end and back-end, including network configuration & provisioning, network inventory management, Order Management, CRM, charging & billing systems, and so much more.
Our expert telecommunication software developers create network applications and communication portals with connectivity management systems, performance monitoring systems, and telephony system services to effectively streamline your communication processes across the board.
Chetu’s experts integrate IP address management systems, performance data collection, telecom security management systems, telecom information modules, network layer systems, fault detection solutions, and diagnostic tools to enable teams to monitor and maintain network efficacy.
We develop custom call accounting software into your existing telecommunication infrastructure to track different kinds of calls without interrupting the flow of calls. This software captures, records, documents, and assigns all costs associated with telephone-usage to optimize your network, security, and PCI-DSS compliance.
Our developers implement security measures to prevent SIP hacking, caller ID scams, Signal System No.7 (SS7) attacks, Domain Name Security (DNS) breaches, and more, utilizing IoT best protocols like secure authentication, Layer Two Tunneling Protocol (L2TP), and data encryptions (NASH, DES, RSA, AES).
We develop top-of-the-line telecommunication software solutions designed to optimize workflows, streamline communication processes, and capture new markets for telecom companies looking to guarantee added operational value.
We develop telecom business intelligence (BI) solutions that leverage critical data from your operations to maximize your ROI and foster strategic decisions through implementing the following functionalities:
Strategic Performance Management
Campaign Management
Revenue Management
Customer Management
Payment Risk Management
Telecommunications Data Management
Network, Regulatory, & Compliance Solutions
We engineer custom VoIP-based telecom solutions to improve automatic data conversions, data routing, and voice traffic transmissions using the following multi-faceted VoIP communications feature kit:
Video, Audio, & SMS Mobile Applications
Multimedia Conferencing
Desktop Softphone Connectivity
Data Security & Encryption
Connection Breaks
Processor Draining Capabilities
Interactive Dashboards
We engineer custom solutions using IoT platforms to aid in the network transition from 4G to 5G. These solutions connect IoT devices to their cellular networks using Narrowband IoT (NB-IoT) & LTE-M protocols and are equipped with features to handle asset management, cellular & satellite connection support, sensor data security, and more.
We integrate Artificial Intelligence (AI) Solutions to automate critical business processes for your telecom organization. We incorporate virtual assistant solutions, Robotic Process Automation (RPA) software, network monitoring software, and network optimization tools to boost overall efficiency and automation.
We create custom Value Added Service (VAS) solutions, consisting of highly advanced non-core services designed to promote telecom operators’ organizations. We implement services, such as voicemails, SMS voting, message recording, ring back tones, balance check capabilities, and more for an enhanced customer experience.
We develop custom Telephony Servicing Solutions, including IP Private Branch Exchange (PBX) to facilitate interconnectivity, Centrex Software Systems use compatible lines for continuous service with minimized downtime, and Session Initiation Protocol (SIP) Trunking Systems to provide IP protocol-based connectivity with PSTN networks.
We integrate third-party telecommunications APIs, cloud communication platforms, telecom expense management system, call center software, and more into your existing systems and applications to deliver success-driven telecommunication operations results.
We integrate flexible and robust telecom APIs from global telecom industry leaders to your existing business software solutions to optimize workflow efficiency.
We integrate with cloud communication platforms that offer fast, simple, and scalable ways for telecom companies to modernize business communications.
We integrate telecom expense management solutions designed to help businesses manage and control their expenses and assets.
We integrate with contact & call center software solutions to transform customer engagement for contact centers worldwide.
Drop us a line or give us a ring with any questions on software for telecommunication. We love to hear from you and are happy to answer any questions.
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