CHETU REVAMPS SOFTWARE DEVELOPMENT FIRM'S CLAIMS MANAGEMENT SYSTEM WITH DATA TRANSFER SERVICES

PROJECT OVERVIEW

The client came to Chetu with a cloud-based Claims Management System (CMS) that supports end-to-end claims processing and streamlines claim settlements, and was looking to maximize process automation with a data transfer system integration. Chetu channeled resources into the development of a bi-directional data transfer system with the capacity to export and import claims assignments, status, notes, and documents.

The Chetu project required XactAnalysis integration and leveraged SOAP-based XML, API, and FTP protocol for data transfer. XactAnalysis supports configurations and settings, triggering export from XactAnalysis. These triggers are set on field status changes in Xactimate claims forms.

XactAnalysis is a third-party service that offers full cycle claims management for the insurance industry. Their service tracks claims, recognizes error and self-corrects, monitors performance, and generates analytics reports.