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Custom CRM Development Services

Chetu develops custom-tailored CRM systems, implementing application development software features & functionalities that drive businesses forward.

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Account & Contact Management

Allows full visibility over your customers, including key contacts, internal account discussions, activity history, and more, gaining insights from social media networks and other platforms right within your custom CRM software solutions enabling the team being more efficient.

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Opportunity Management

Enable users to view every critical detail in their client’s activity timeline, including what stage the deal is in, which products are part of the deal, and what moves need to be made to close the deal, build customer relationship, tracking all activities as they happen in real-time.

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Sales Data Management

Seamlessly integrate trusted third-party applications, extensions, and plugins to help businesses get the most accurate, up-to-date sales data directly from the custom CRM development so that they can make better decisions faster and more efficiently.

Lead Management

Gain full visibility and control of the most up-to-date client contact information, managing and tracking all marketing campaigns across various channels, thus allowing businesses to become successful lead trackers from capture to close.

Hear What Our Clients Have to Say

We wanted to take the time to say how pleased we are with the work that has been done so far on our CRM project by Pankaj and his teams at Chetu. We are incredibly impressed with the level of organization, communication, speed, skill and understanding that this company has shown in regards to our requests and needs for the CRM. We are looking forward to moving into the next phase of the project and have full confidence that Pankaj and his teams will continue to deliver.

Director of Engineering, Environmental Management

We have been working with Chetu for at least four years now. They have been an excellent supplement to our IT team. We have been able to give them big and small projects that we simply just do not have the time to tackle. Working with Chetu has given us the chance to focus more on our customers. They have a great team leader in Ganesh and all the different departments are very helpful. Ganesh is able to help us get our ideas across to the team with ease. We have really been able to grow our business since we started working with Chetu.

Vice President of IT, Banking Implementation

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Email Integrations

Supercharge your custom CRM solutions platforms through seamless email integration, syncing current email channels, such as MS Outlook or Gmail, with the CRM to enable full visibility of emails, contacts, calendars, and more across both desktop and mobile.

Workflow & Approvals

Build a point-and-click interface with drag-and-drop features that allow users to automate complex sales processes, including auto-assigning tasks, approving deal discounts, create customized email alerts, filling out orders, generating proposals, and more.

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Reports & Dashboards

Design and implement modules that enable users to get a real-time overview of the entire business, built with a drag-and-drop feature to create customized reports designed to track lead volume, conversion rates, and all other pipeline data.

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Sales Forecasting

Predict future sales based on current pipeline data with real-time viewing, allowing businesses to anticipate market changes and alter marketing campaigns accordingly to mitigate business risks and make better business decisions.

CRM Software Services

Chetu provides custom CRM software services focused on automating sales, marketing, and customer service business processes for healthcare, banking, real estate, and other industries.

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AI-Powered Platform

Enable the digital transformation of business processes by engineering platform-based CRM process automation solutions that help businesses optimize existing sales, marketing, and customer services processes by automating regular tasks. CRM PLATFORM is a customer relationship management to your business. Integrating Artificial Intelligence (AI) into CRM development can help businesses better understand their customers, provide more personalized experiences, and drive business growth.

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CRM Mobile App System

Engineer custom mobile CRM applications, allowing users to view calendars, check & create emails, review account updates, join a video conference call, view dashboards & reports, and so much more to help businesses close more deals, and support faster.

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Cloud Based CRM Services

Develop custom cloud CRM solutions and provide hassle-free cloud-based CRM system installation, enabling round-the-clock accessibility to all essential client information both in the office and remotely so that you’re always connected to your customers.

Industry-Leading CRM Platform Tools

We have a keen understanding & knowledge of how to use industry-leading CRM solutions system programs, such as Salesforce, Microsoft Dynamics, SugarCRM, Zoho, OrangeCRM, and SAP, to boost productivity and meet client needs.


Chetu is a certified partner with Salesforce, providing custom Salesforce CRM solutions, integrations, installations, implementations, customizations, and Salesforce IT support.

Microsoft Dynamics

Chetu is a certified Gold Partner, providing custom CRM software development services for Microsoft Dynamics for businesses of all sizes and professional industries.


Expert programmers seamlessly integrate SugarCRM into existing business processes to empower marketing, sales, and customer service teams.


We will implement Zoho CRM to enable users to automate every aspect of their business, trigger instant actions, and streamline lead nurturing processes.


We’ll implement the OrangeCRM suite, designed with data replication technology, superior reporting functionality, elastic database, and robust transaction routing.


Our certified SAP developers deliver enterprise-class CRM solutions that elevate and empower businesses, using SAP ERP and HANA database technologies.

CRM Platform Frequently Asked Questions

Customer Relationship Management (CRM) refers to the approach and strategies that businesses use to manage interactions with customers and potential customers. The goal of CRM is to improve customer satisfaction, increase customer loyalty, and ultimately, drive sales growth.

CRM can improve customer service by providing a centralized system for managing customer interactions and inquiries, enabling faster response times, improving communication and collaboration among customer service teams, and providing customer data and insights to help resolve issues more effectively.

While CRM focuses on managing customer interactions, Enterprise Resource Planning (ERP) software is designed to manage and automate core business processes, such as inventory management, accounting, and supply chain management. However, many CRM and ERP systems integrate with each other to provide a more complete business management solution.

AI (Artificial Intelligence) in CRM (Customer Relationship Management) software refers to the fusion of advanced algorithms and machine learning techniques to analyze customer data, predict customer behavior, and automate tasks, such as lead scoring and customer segmentation.

The benefits of Artificial Intelligence in CRM software include improved customer engagement, enhanced customer experiences, increased sales, and reduced customer churn. By analyzing customer data and behavior, AI-powered CRM systems can help businesses gain insights into customer needs and preferences, allowing them to deliver personalized experiences and targeted marketing campaigns.

CRM software can be customized to meet the specific needs of your business. CRM vendors typically offer a range of customization options, including the ability to integrate with third-party applications and services, customize workflows, and tailor the user interface to meet your unique requirements.

  • Inc. 5000 Six year in a row
  • Chetu Wins Multiple Bronze Stevie® Awards
  • Forbes 2023
  • 2022 Bronze Stevie Award Presented to Chetu
  • The Channel Co
  • SFBJ


Interested to know more about Chetu’s CRM development services? Drop us a line or give us a ring. We love to hear from you and are happy to answer any questions.

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