Chetu Blogs & Case Studies

sass vs custom built

SaaS vs. Custom-Built E-commerce Platforms

The Choice that Defines a Business's Online Success

Written by Gaurav Sharma Posted April 24, 2017 by Carolina

It is no secret that in a modern world where many people have the option of shopping from the comfort of their homes that having a high-quality e-commerce platform can help a business stand out from the crowd and increase revenue. Once a company decides to establish an e-commerce platform, they must face an important decision: will the platform be an off-the-shelf solution or one that is custom - built?

A majority of off-the-shelf e-commerce platforms on the market follow a software as a service (SaaS) model where the software is provided to you, usually in exchange for a fee, and it is hosted by the issuing company on their server. A SaaS solution is usually more affordable and easy to use as you will not be responsible for writing lines of code or doing maintenance because the updates are automatically applied by your host server. However, with this solution you will not have ownership of the source code, you will be expected to abide the hosting company's rules, and you can only make limited edits or customizations to your e-commerce portal.


3 Reasons Why Your Business Needs a Learning Management System for Corporate Training

Written by Garrett Petterson Posted April 24, 2017 by Carolina

Businesses have long struggled with ensuring their employees are appropriately trained. Traditionally, such training is a mixture of on the job training, bulky manuals, and videos. By taking a page out of the modern educator's handbook, corporations can streamline training by incorporating online learning management systems (LMSs) into their formal training structure. LMSs allow employers to consolidate training materials into an easily accessible system that tracks the employee training process from start to finish and determine how successful that training is using learning assessment exams.

A learning management system (LMS) is a software application that provides educational content and training online. Many LMSs are web-based and are offered as Software as a Service (SaaS) with several strategies for creating and implementing content into an LMS, such as via Sharable Content Object Reference Model (SCORM) and Learning Tools Interoperability (LTI).


Increase the Value of Patient Care with a Custom HIE

Written by Pawan Sharma Posted April 20, 2017 by Carolina

Despite the popular usage of electronic data interchange (EDI) to transfer information between computers using a standard format, patient health records continue to be paper-based. The most common methods used to exchange this information between healthcare providers is either by fax or by physically transporting the files via mail, if not done through the patients themselves. Using electronic health information exchange (HIE) greatly enhances the accuracy of a patient's health records, which in turn improves diagnosis and makes for more effective doctor visits.

What is HIE?

Electronic health information exchange (HIE) refers to the process of transferring clinical patient information between healthcare providers; thus, facilitating access to a patient's complete medical history. The use of HIE is also essential in order to meet meaningful use criteria for electronic health record (EHR) technology, which mandates EHR systems to have the ability to transfer health information electronically between several health organizations.

transportation management systems
Supply Chain & Logistics

Optimize Your Business with a Transportation Management System

Written by Atit Shah Posted Apri 17, 2017 by Carolina

Nowadays, most business owners understand that transportation issues regarding their products demand a great deal of attention. As such, automated transportation management systems (TMS) have greatly helped large distributors significantly lower freight expenses, enhance the efficiency of their logistics and transportation departments, and improve their quality of service. For these same reasons, smaller businesses also have much to gain from implementing a TMS, despite having smaller loads.

A TMS is perhaps one of the most important investments a company can make. Contrary to popular belief, many TMSs are not overly expensive to implement because most are web-based. They have convenient APIs that permit a TMS to seamlessly integrate into other systems such as those for enterprise resource planning (ERP) or warehouse management systems (WMS) to gain end-to-end supply chain visibility.

Cyber Security
Technical Perspectives

4 Cyber Security Vulnerabilities in Your Off-The-Shelf Cloud Software

Written by Prem Khatri Posted Apri 10, 2017 by Carolina

The problem with an off-the-shelf solution is just that: it's off-the-shelf, meaning it comes with a standard set of features to try to meet the needs of a large audience. It takes custom development to truly make your off-the-shelf solution match your specific business needs. As such, it is imperative to know if the product you've chosen will allow you to make the modifications necessary to ensure the highest optimal security for your company's data.

Four cyber security vulnerabilities you will potentially find in your off-the-shelf cloud software include:

1. Privacy Settings

When turning over the housing of your valuable data to a third-party, it is important to thoroughly understand the privacy agreements and security settings for their cloud platform because in the end you may not have control over what a third-party company can access and share with other entities.

Technical Perspectives

Technical Perspectives: Network Device Interface (NDI)

Written by Sanjeev Kota Posted Apri 10, 2017 by Carolina

Recent technology trends indicate the broadcast media industry is in the process of transitioning from Serial Digital Interface (SDI) to enhanced NDI-enabled IP workflows in order to maximize the interoperability between production hardware and software. Industry leaders are already working together to establish IP broadcast standards to achieve large-scale implementation.

What is NDI

Network Device Interface (NDI) is an open-source protocol developed by NewTek™ that enables video equipment to send and receive multiple input and output signals between production devices on an existing Gigabit Ethernet (GigE) Network and broadcast several streams of high quality, low latency, frame-accurate video and audio in real time. This makes it possible and easier to have more than one source accessible for live production switching without having to connect to new devices or move locations.

Precision Agriculture
Technical Perspectives

Improve Precision Agriculture Techniques with Big Data

Written by Tyler Boykin Posted March 31, 2017 by Carolina

A growing trend toward data-driven precision agriculture has been identified among farmers across the country. Many growers have begun adopting specific precision agriculture techniques and are leveraging big data solutions to obtain qualitative and quantitative data in order to increase their yield and make improved decisions regarding land management.

Precision agriculture, otherwise known as site-specific crop management (SSCM), precision farming or satellite farming, is a method of farming that involves using technology to collect real-time data on weather, soil quality, and crop development to help growers make better choices throughout the process of planting, fertilizing, and harvesting.

Electronic Data Interchange
Technical Perspectives


Written by Sanjeev Kota Posted March 28, 2017 by Carolina

Countless businesses have saved millions of dollars by eliminating paper and switching over to Electronic Data Interchange (EDI) to securely exchange invoice payments, company reports, purchase orders and even classified data electronically.

EDI is the computer-to-computer exchange of information between companies using a standardized message formatting. Many of these transfers require an internet connection and typically occur through serial links or peer-to-peer networks.

Supply Chain & Logistics
Supply Chain & Logistics

Grow your Business by Leveraging Produce Traceability Technology

Written by Ashish Kumar Posted March 23, 2017 by Carolina

In an effort to standardize and enhance produce tracking throughout the supply chain, leaders in the produce industry introduced the Produce Traceability Initiative (PTI), a framework of standards and best practices. Being PTI-complaint not only allows whole chain members to quickly pass on produce tracking information to consumers, but also to the FDA in the event of serious foodborne illness outbreak investigations.

Technical Perspectives


Written by Ashish Kumar Posted March 17, 2017 by Carolina

It's no surprise that in a world with rapidly evolving technology things become obsolete quickly. For example, cloud technology is everywhere and it has made its way into point of sale (POS) systems. As a result, many businesses have begun replacing their legacy, or traditional, POS platforms in favor of cloud-based POS systems that offer a wider array of benefits.

Cloud-based POS systems are a type of software-as-a-service (SaaS). These Web-hosted solutions store information offsite in secured servers and make the data accessible to users online. Cloud-based POS platforms offer unparalleled simplicity where legacy POS systems fall short.



Written by Harish Palaniappan Posted March 17, 2017 by Carolina

The client has been in the event industry for 25+ years. Through the client's experience, they have identified several pain points in the industry that usually go ignored. For instance, most platforms do not facilitate a streamlined communication between event planners and venues/suppliers, which creates a time-consuming problem. The client wanted to focus on helping planners be more productive, organized and encourage collaboration between venues/suppliers and planners while having planners retain more control over the process.

The client decided to address the challenges surrounding the difficulty of communication and collaboration between planners and venues/suppliers. From their familiarity with the industry, they observed that most planners input information in an excel sheet, which they then send to the venue/supplier who also make adjustments to the data. This process of manually inputting details in a spreadsheet can leave room for human error. The client gathered that event planning software isn't really scalable/integrated, and believed event planning should be streamlined and cloud-based.

Insurance Claims Are Evolving

How Insurance Claims Are Evolving With Mobile Applications

Written by Rajat Khattar Posted March 14, 2017 by Carolina

A shared objective among businesses today is to reduce expenditure, maximize productivity, and maintain a competitive advantage over their competitors. When it comes to insurance companies, adjusters spend a fair amount of time in the field and even more so behind a desk prioritizing, documenting and closing claims. As a solution, many insurance companies are implementing Field Services Claims Applications to steer away from paper-based Field Service Management (FSM), and shift to a mobile workforce system that boosts efficiency and optimizes time.

The traditional way to file a claim is extremely dated and time-consuming. The process of reporting a claim typically goes like this: the customer files a claim, brings the vehicle to a repair shop, waits to hear from the adjuster, waits for repairs to be completed, and finally receives a check to cover expenses. Insurance claim applications provide an entirely new level of convenience for clients and insurance companies alike. Customers no longer have to spend days waiting to receive an estimate.

vr and ar limitless possibilities
Wearable Technology

Virtual Reality and Augmented Reality:The Possibilities are Virtually Limitless

Written by Sachin Sharma Posted March 08, 2017 by Carolina

Virtual Reality (VR) and Augmented Reality (AR) have gained a large following since VR research skyrocketed in the 1990s, and it is thanks to marketers and tech enthusiasts that these technologies have become a prominent force in the market. The applications for VR and AR are virtually limitless. As such, numerous industries are adopting these novel technologies to benefit from their extensive functions.

With VR, individuals are transported to a different reality through the use of closed visors and a headset. The visors display a virtual environment while the headset emits specific sound effects to match the setting. The motion sensitive visor allows the individual to experience the setting in a 360-degree view by turning his or her head to see their surroundings. To make the VR experience more immersive, active VR motion platforms are being developed so users can navigate the virtual world in first-person by walking or running.

EMV Compliance

The Great EMV Migration:The Struggle of Businesses in Becoming EMV-Compliant

Written by William Dawsey Posted March 07, 2017 by Carolina

Chip and PIN or Chip and Signature cards, depending on the authentication techniques used, are quickly phasing out conventional magnetic stripe credit and debit cards in order to comply with new Europay, MasterCard, and Visa (EMV) standards. Nearly a year and a half after the deadline, many businesses still are not properly equipped to accept EMV cards and they will be held accountable for any fraudulent transactions that happen in their stores as a cause of this.

EMV is already a standard in all major markets outside of the U.S. EMV payment cards contain a microprocessor chip that creates a unique, single-use code for every transaction and requires a Personal Identification Number (PIN) for validation. Traditionally, credit and debit cards that only had a magnetic stripe that stored unchanging information, making it easy for that data to be copied and used fraudulently.

All Scripts

Allscripts Integration: How Healthcare Providers Are Optimizing Patient Care and Maximizing Revenue

Written by Pawan Sharma Posted March 07, 2017 by Carolina

Healthcare providers are nowadays using electronic health records (EHRs) and health information technology (Health IT) to improve patient care in many ways. Those who have not yet taken the opportunity to integrate with Allscripts are missing out on having proper records coordination and connectivity, effective patient care engagement, as well as analytic and financial solutions.

Founded in 1986, now with over 180,000 users, Allscripts provides healthcare providers, hospitals and private clinics with practice management and EHR technology. The company also provides solutions for patient engagement and care coordination, as well as technology for data analytics and finance.

Telehealth: The Benefits and Possibilities

Telehealth: The Benefits and Possibilities

Written by Pawan Sharma Posted February 28, 2017 by Carolina

In today's on-demand world, consumers have the luxury of receiving information and services almost instantaneously. The rapid growth of telehealth in the healthcare industry supports the notion that consumers do in fact expect more convenience from their healthcare providers, and will contact physicians more often if a convenient method is provided to them.

What is telehealth? Telehealth, sometimes referred to as telemedicine, is a means of using telecommunication technologies for delivering and enhancing healthcare between patients and healthcare providers. This communication can happen in real-time or as a store-and-forward manner. In the real-time communication scenario, a patient and a healthcare practitioner may communicate through a live audio or video feed via phone, webcam, or some other technological means. In the store-and-forward example, a patient's digital images or exam results may be transmitted to a healthcare provider for a diagnosis. All telehealth systems require health information technology (health IT) such as the use of electronic health records (EHRs) or clinical decision support systems (CDSSs).

Technical Perspectives

Why Some Developers Prefer Node.js & ReactJS for Application Development

Written by Prem Khatri Posted February 17, 2017 by Carolina

In today's highly competitive technical environment, businesses are seeking ways to engage customers on the devices they use the most to gain an edge over the competition. Depending on the needs of the application, many developers prefer using JavaScript runtime environments such as Node.js in conjunction with ReactJS to create the high-performing applications businesses need.

Node.js is an open-source, cross-platform runtime environment that is built on Google Chrome's JavaScript Engine. Node.js is used for developing fast, scalable server-side and network applications. Applications are written in JavaScript and operate seamlessly in the Node.js runtime environment on Mac OS, Windows and Linux.

Most developers are familiar with JavaScript and the many variations available, even if they do not actively use them on current projects. Although competitors such as Ruby, Python and Perl have entered as potential alternative programming languages to JavaScript. JavaScript, however, remains the go-to programming language for many developers because of its versatility.

Custom CMS software
Technical Perspectives

The Best CMS Is One That Is Customized To Meet YOUR Specific Needs

Written by Sanjeev Kota Posted February 06, 2017 by Carolina

Today's digital marketing world is saturated with thousands of Content Management Systems (CMS) dedicated to helping businesses organize and publish content that is essential to maintaining their brand image and online presence. However, many of these out-of-the-box solutions do not always meet the specific needs of a company, leaving them to wonder if perhaps there is a better CMS they should have chosen.

The harsh reality is this: there is no one-size-fits-all CMS platform. The best CMS is one that is custom-fit to meet your business's specific needs. Each content management product on the market has its strengths and drawbacks that must be considered before selecting the right platform for your business purposes.

WordPress, for example, is known for being an intuitive, easy-to-use CMS that offers a wide selection of themes, add-ons and tutorials. Users can copy and paste text from a Word document and set up a clean WordPress website in no time. This easily manageable CMS, however, is best suited for designing simple websites for blogging and news.

Casino Patronage with Player Development Software


Written by Joe Maltese Posted January 30, 2017 by Carolina

Online casino gaming has exploded in popularity within the last decade and continues to evolve to meet the needs of players worldwide. Nowadays, operators have the opportunity to capitalize on new trends in payment software to increase their client base and keep players coming back.

The integration of Bitcoin APIs to an online gaming platform's (OGP) payment gateway is one of the newest trends to hit the iGaming industry. Bitcoin is a cryptocurrency and a new form of peer-to-peer online payment system that is not governed by a bank's authority. Bitcoins can be obtained primarily through mining, a complex process where an individual uses specialized software to add transaction records to Bitcoin's public ledger of past transactions, which is called the "blockchain." Network nodes verify the legitimacy of the Bitcoin transaction records added to the blockchain. If accepted, new Bitcoins are created and awarded to the individual in a proof-of-work logic. This system controls how many new Bitcoins are distributed and how existing ones are spent.

Casino Patronage with Player Development Software

How Hosts are Bringing Money Back to Casinos Using Big Data

Written by Manvinder Bhatia, Director of Operations for Hospitality at Chetu & Jackie Parker, President of Harvest Trends Posted January 23, 2017 by Carolina

In the pursuit of maintaining a high attendance rate of patrons, casino hosts often waste precious time and resources contacting players who have already proven their loyalty. Instead, hosts can generate more revenue for casinos by focusing on identifying why other players have not visited lately and getting them to return.

Harvest Trends offers innovative business analytics solutions specifically designed for the unique needs of the gaming industry. They grant casinos of all sizes access to the same technology and benefits as the biggest gaming operations. Harvest Trends' tools make it possible for casinos to identify and target opportunities for player growth, retention, and reactivation.

Tips for the Novice Online Ticket Broker
Kiosk & Ticketing

Useful Tips on POS and API Integration for the Ticket Broker Novice

Written by John Bailey Posted January 23, 2017 by Carolina

Online ticket brokering's growing internet presence since the early 2000s has resulted in a ticketing software market that is saturated with various technologies that help ticketing proprietors enhance and streamline their operations. However, the ticketing industry is extremely fragmented and not all software systems are guaranteed to meet the specific needs of each broker.

For those who want to get serious about reselling tickets, off-the-shelf solutions will not suffice. To capitalize on a booming market and efficiently handle high volumes of ticket sales, it is imperative to utilize custom inventory management systems, pricing engines, ticket processing software, as well as seamlessly integrate to other brokers' APIs.

Hybrid Cloud
Technical Perspectives

The Hybrid Cloud: A Smooth Transition to Cloud Adoption

Written by Prem Khatri Posted January 06, 2017 by Carolina

Enterprises today still rely heavily on having their data exist in an on-premises environment when they could be benefiting from keeping their valuable information safely stored in the Cloud. Understandably, a large-scale migration of data and full integration of cloud technology does not happen overnight. In fact, a gradual transition for cloud adoption is perhaps the most ideal for businesses.

Backing up data to the cloud yields several benefits in terms of affordability, efficiency and scalability. Migrating to cloud storage offers a safe, low-cost and reliable solution that reduces overall operational costs. Storing information in the cloud makes it more efficient to access and manage since the data is centralized and can be accessed anywhere at any time by multiple users. The scalability of the cloud environment also permits companies to adjust their storage needs as they grow.

Rest vs Soap.jpg
Technical Perspectives

REST vs. SOAP: Creating a Connected Digital World

Written by Sanjeev Kota Posted January 05, 2017 by Carolina

The ubiquity of the internet ushered in a new era of connectivity extending beyond traditional computers and smart phones. The convergence of a networked society, software systems, and embedded devices has forged a connected… Everything! What is referred to as the Internet of Things (IoT) technology trend has grown to be more powerful and all-encompassing than anyone could have imagined, expanding to become the internet of everything, where devices and software systems can openly and seamlessly communicate with each other.

The network connectivity between everyday devices and software can range anywhere from a smart phone, to home gadgets, to mechanical sensors, to vehicles, consumer and business software systems, or even a building or infrastructure. The IoT universe provides endless possibilities for consumers as well as for companies. Yet, taking advantage of this movement requires a comprehension of the web services that propel it. Businesses looking to capitalize on this trend must look to expert developers to properly implement and program Application Program Interfaces (APIs) with the appropriate web service access protocols to not compromise performance, security or data integrity.

Big Data Solutions
Technical Perspectives

Big Data Solutions: Increasing Productivity and Improving Customer Satisfaction through Custom Integrations

Written by Ashish Kumar Posted December 31, 2016 by Carolina

As businesses grow, owners typically incorporate numerous systems to gather and store the important data needed to keep their company's operations functioning smoothly. Often new platforms are adopted on an as needed basis and are not integrated to one another, which leads to inconsistencies across data platforms that require information to be manually entered into each system. The problems caused by inconsistent or incorrect data may not seem drastic in small numbers, however, as a company scales such minor discrepancies in data between systems can become major obstacles in data verification, retrieval, and reporting. Because data discrepancies can represent significant losses for a company, it is in a business owner's best interest to seek big data integration solutions.

Big data solutions are a series of integrations between disparate systems and automated reporting tools using a centralized location such as a custom database or the Cloud. When enterprise data sources are seamlessly integrated through such intermediaries, organizations can use the collected data to identify market trends, visualize buyer profiles, and develop highly accurate forecasting models that will allow the business to adjust to the changes in the buying cycle of their target market. Furthermore, integrating various systems allows users to operate more efficiently while reducing redundancies and increasing data security.

Public Transportation Fleet Management Software Solutions

Increasing Transit Safety with Omni-Present Intelligent Transportation Systems (ITS)

Written by Jeffrey May Posted December 29, 2016 by Carolina

The Department of Transportation (DOT) has said bringing Vehicle-to-Vehicle (V2V) communication technology to all vehicles could dramatically reduce the occurrence and severity of car accidents. The organization has been actively advancing V2V technology and is looking to make it a standard safety feature in future automobiles. If the proposed mandate is approved, all new vehicles manufactured after 2020 will require a V2V system. This shift toward advancing Intelligent Transportation Systems (ITS) provides opportunities for businesses not just in the automobile industry.

Safety is of primary concern for all who share the road, and communication between cars, motorcycles, buses, trucks, bicyclists, pedestrians, and the surrounding infrastructure will be key. Creating a completely connected transportation system encompassing V2V, smart bicycles, mobile devices, wearables, and smart traffic signals affords proprietors many investment avenues in the transit safety sector.

Custom E commerce UI UX Design

Online Sales Rise with Custom E-commerce UI/UX

Written by Jane Powell Posted December 16, 2016 by Carolina

With the holiday season in full swing, the e-commerce market is once again saturated with eager consumers. Digital savvy shoppers are continuing to spend more and more money through online channels. Retailers can suffer greatly if visitors cannot navigate a site, find specific items or easily check out. Ultimately, companies with outdated e-commerce platforms risk losing customers if they lack a well-developed User Interface (UI).

A sleek, well-designed and easy-to-navigate interface plays a significant role in the viability of a site, and directly relates to the number of sales. Ensuring that a website has intuitive controls, an organized catalog, easy check out processes, and editable shopping carts contributes to positive User Experiences (UX). Studies have shown that delivering a favorable UX influences customer loyalty, evokes pleasant customer attitudes, and will have measurable results by driving conversions up.

Event and Meetings

Custom Social Media Integrations can Boost Engagement at Events

Written by Tyler Boykin Posted December 16, 2016 by Carolina

Event technologies are evolving rapidly to solve the fundamental problems meeting and event planners face. Today, more than ever, event professionals are looking to utilize custom tools to make events more manageable, memorable and engaging.

Perhaps the most popular and widely used tool planners rely on to build engagement and distribute event information is social media. With new social apps seamlessly integrated into their event management software, MICE industry professionals have been able to interact with the public, receive feedback, and create loyal attendees in more ways than ever.

Beacon Integration to Branded Apps

Beacon Integration to Branded Apps to Increase Customer Loyalty

Written by Jane Powell Posted December 13, 2016 by Carolina

When Bluetooth Low Energy (BLE) beacons were first introduced, retailers were among the first to jump on board. Marketers quickly realized they could leverage beacon technology and other Location-Based Services (LBS) to help them track how customers behave in stores and guide them into doing certain actions. Such technologies become especially beneficial to have during the holiday season when potential shoppers who are looking for great deals are most accessible.

Beacons range in size and signal strength. In most cases, they are small devices that can be placed on the walls of stores, both inside and out. The signal they produce travels one-way to nearby mobile devices, transmitting relevant information and targeted messages to likely patrons.

A beacon can detect the position of a customer in a store and send coupons to their mobile device for the specific product they may be looking at. If the customer has the store's app on their device, the beacon can also send special offers for items they may have been eyeing in-store. In some settings, they have even been placed inside mannequins in window displays to encourage passersby to enter.

delphi blog
Technical Perspectives

Delphi: An Evolving Programming Language

Written by Prem Khatri Posted December 08, 2016 by Carolina

Many applications around today were made possible by some of the first versions of the Delphi programming language, some as old as 20 years. Delphi has since evolved dramatically, and developers often wonder about the difficultly in migrating to the latest editions. Luckily, migrating across several decade-old versions of Delphi is manageable, but it does not come without its hurdles.

What is known today as Delphi started with Turbo Pascal programming language, originally introduced by Borland as an IDE which allowed programmers to quickly write code with fewer errors. This feature was adopted and further developed into the Object Pascal language, an object-oriented programming language which allows for intuitive data modeling, data integrity, and reusability across distributed systems. Eventually, Delphi was sold off to Embarcadero and has since then seen dramatic changes.

Despite its age, Delphi continues to do well, being used to develop enterprise solutions, Point-of-Sale (POS) systems, native applications for various platforms (Linux, Windows, Mac, Android, and iOS), and the Internet-of-Things (IoT) applications. It remains a very popular programming language as it continues to evolve to better fit the technologies and requirements of today.

Implement Crystal Reports Micro
Technical Perspectives

Technology Overview: SAP Crystal Reports

Written by Prem Khatri Posted December 07, 2016 by Carolina

It is difficult to say which Business Intelligence (BI) and reporting tools organizations should utilize as each come with their own advantages and drawbacks depending on specific needs. However, many entities are attracted to SAP Crystal Reports because of its affordability, simplicity and user friendly interface.

Businesses integrate Crystal Reports into their data environment to get real-time analytics with visually compelling reports that can be relied on to support important business decisions. Compared to other reporting services, Crystal Reports requires relatively less of an initial investment and little training. With the visual-based user interface, individuals can intuitively create stunning reports regardless of their familiarity with the software.

Crystal Reports is an established BI application that has been around longer than most competing products. In its earlier years, Crystal Reports was regarded as being difficult to work with due to its cumbersome processes and data latency. However, many of the problems have been worked out with each new release. The product itself has undergone vast improvements largely in part by the numerous changes in ownership, and the desire to adapt the technology to better suit the needs of organizations.

Web Portal can Keep Travel Agencies

Having a Quality Web Portal can Keep Travel Agencies Alive

Written by Michelle Ogden Posted December 01, 2016 by Carolina

Online travel booking engines have transformed the way individuals and businesses plan vacations and trips. Travelers no longer need to find an agency to prepare their itineraries now that contemporary technologies have given them the ability to book trips with the push of a button.

The majority of booking engines available in the market today can compare travel data across myriad travel sites and distribution systems. The convenience these technologies offer has increasingly been overlooked as they become more and more of a necessary norm.

Maintaining a presence on the internet has become essential, and travel entities cannot neglect the importance of having a first-rate web portal. Travel booking businesses need a custom website that provides an easy-to-navigate User Interface (UI) and a good User Experience (UX) to distinguish themselves in a saturated market. To not do so means falling behind the competition and into obscurity.

SWhy Mobile is the Holy Grail for Indie Gaming Startups

Why Mobile is the Holy Grail for Indie Gaming Startups

Written by Prem Khatri Posted November 23, 2016 by Carolina

Games for mobile devices are ever-growing in popularity. Casual gaming has increased dramatically with the ubiquity of smartphones and tablets that allow games to be more accessible to users on the move.

Indie game developers often overlook the benefits of mobile platforms with aspirations of having the next big console or PC game. Deep in the gaming communities, there is a notion that one must invest a great deal of time and money on high-quality graphics and storylines to compete with prominent names in the gaming landscape.
Fortunately, many start-ups have gotten in on the action by creating simple games that quickly gain mainstream popularity thanks to engaging User Experience (UX) and User Interface (UI) design concepts and addictive gameplay.

Without complex story lines, intense graphics or confusing mechanics, mobile games generally turn out to be more user-friendly, which means more people are likely to play and have a positive UX.

Java Development for Custom Mobile and Web Apps
Technical Perspectives

Foreseen Growth in Java Development for Custom Mobile and Web Apps

Written by Prem Khatri Posted November 16, 2016 by Carolina

Many rumors surround Java and its expected lifespan in the programming world. Some say it is quickly coming to an end given the growing popularity of other languages like Python and Ruby. However, many are sure that Java is not going away anytime soon.

Java's popularity as the programming language of choice for many financial applications strongly verifies its continued viability. Since big-time banks like its stability, most aren't going to switch to another language overnight. Additionally, several large ecommerce enterprises like Amazon and eBay, also rely on Java for their backend processing over the Web.

Perhaps the real foothold for Java may be in the mobile industry. Java runs over 1 billion smartphones thanks to Google's Android operating system, which uses Java APIs.

Considering the number of in-app purchases increases each year, the importance of having a business mobile app is greater than ever. In fact, many new businesses have found success largely due to the development of their own, custom mobile applications. These apps will all need Java programming, so there will continue to be a steady demand for skilled Java programmers.

Technical Perspectives

Content Migrations: Sitecore, SharePoint, & CMS Solutions

Written by Prem Khatri Posted October 04, 2016 by Carolina

As of March 9, 2015, a countdown to the formal end of support for SharePoint Online Public Websites in Office 365 began. The end of the two-year grace period approaches come March 2017, and the question for many companies built upon SharePoint customer-facing websites likely is, “Where do we go from here?”

The content migration process can be a daunting prospect, especially for large websites. The good news however, is that more viable alternatives for public-facing websites are available, as well as knowledgeable website migration experts.

One of these options is Sitecore, a marketing automation and e-commerce site management platform recommended to SharePoint Online Public Website users by Microsoft. Sitecore is currently the leading platform for marketing automation and customer experiences, as well as built upon similar technologies to SharePoint. Sitecore and SharePoint Online share a .NET framework architecture and common structural elements which aid in site migrations.

Technical Perspectives

"What is Sitecore?" & Other Questions Answered by Sitecore Development & Industry Experts

Written by Prem Khatri Posted October 03, 2016 by Carolina

“What is Sitecore?”

You may have asked yourself this question in your search to find a new marketing platform, or if you currently use Sitecore to manage your website, but don’t know how to harness all of its digital marketing advantages. You may have also heard about Sitecore if you are currently a SharePoint user, and are looking into why Microsoft has recommended Sitecore as an alternative CMS.

Whatever your reasons for asking “What is Sitecore?” you can find your answers here!

Sitecore is a robust digital marketing system that combines a content management system with contextual intelligence and omnichannel automation technologies. It offers marketing automation tools that allow you to manage your website, or multiple sites, and reach your customers when and where it matters.

Resolving the EHR Technology Blame Game

Resolving the EHR Technology Blame Game

Written by Hunter Schmidt Posted September 01, 2016 by Carolina

The value-based care initiative ushered a fundamental push for healthcare providers to satisfy requirements for meaningful use incentives and HIT vendors’ to offer software focused on the interoperability of health information. At that point in time, pitfalls around the actual usability of EHRs were tolerated. Still, years later, a fragmented EHR and HIT system has the majority focused on the exchange of information rather than data integrity at the source. This is a major cause for concern as the objective of delivering high quality care is seen as a secondary, if not tertiary, goal.

As electronic health record adoption rates increase, so have instances of medical malpractice relating to imperfections within EHR systems. This impedes the industry's primary goal of enhancing patient care and accelerating positive outcomes. Although we can all agree an electronic system is enriching the healthcare industry, it leaves healthcare providers exposed to a completely new set of complications.

Application Suite For Retail Shoppers

Case Study: Wild Birds Unlimited

Custom Retail POS and Big Data Solutions

Written by Seth Burger Posted May 12, 2016 by Carolina


The increased complexity of managing daily retail operations has predicated the need for stores to implement extensive Point-of-Sale (POS) systems that seamlessly integrate with inventory management systems, Customer Relationship Management (CRM) platforms and analytics modules. Robust POS systems that are properly integrated facilitate access to real-time, on-demand reports of critical business metrics. This information is relied on by decision makers to make sound, profitable choices.

Retailers with fragmented, legacy point of sale systems, lax data collection methods or insolvent inventory management platforms suffer from a dissonance in data that can lead to a loss of profits. In the case of Wild Birds Unlimited (WBU), the largest franchise system of backyard bird feeding and nature specialty stores with over 275 locations throughout the U.S. and Canada, management relied on a decentralized inventory management system to benchmark operational decisions.

Chetu Weighs in on the Impact of Wearable Technology in Retail

Technology's impact on Grocery Supply Chains

Written by Prem Khatri Posted April 13, 2016 by Carolina

There is a contemporary trend of food retailers looking to software solutions to expand beyond their brick-and-mortar channels. Technologies are being leveraged to allow for a completely web-based ordering and procurement system, revolutionizing the way consumers obtain goods. Forward-thinking entities in the grocery retail sector are reaping tremendous rewards by offering convenient online ordering and same-day delivery of grocery items at no or minimal extra costs to the consumer.

There are myriad software solutions used in supply chain, retail and grocery sectors that can be used to enhance and refine operations to accommodate this new trend. Specifically, developing, integrating and implementing custom software solutions including but not limited to custom mobile applications, Order Management Systems (OMS), Inventory Management Systems (IMS), Warehouse Management Systems (WMS), fleet management platforms, plus business intelligence and analytics allow entities to gain a competitive edge in the market.

Technical Perspectives: HTML5 vs. Flash
Technical Perspectives

Technical Perspectives: HTML5 vs. Flash

Written by Nikhil Koranne Posted April 6, 2016 by Carolina

Google recently announced that by January 2017 the Google Display Network and DoubleClick Digital Marketing platforms will no longer support ads designed with Flash. This marks yet another turning point in the HTML5 vs. Flash debate since YouTube's shift from Flash to HTML5 for supporting videos, Adobe's adoption of HTML5 and the late Apple CEO, Steve Jobs, taking an open stance against supporting Flash on mobile devices. With Flash and HTML5 occupying similar territories and seeking to perform some of the same capabilities, their main features, benefits and disadvantages are key to take into account when developing for the web.

Developing Field Service Applications for Mortgage Professionals

Developing Field Service Applications for Mortgage Professionals

Written by Jim Garlock Posted November 3, 2015 by Carolina

By the end of 2014, reported that 1.1 million properties in the United States had undergone foreclosure proceedings. That number, which is rather unsettling, represents the lowest figure that the market has seen since the housing market bubble burst in 2006. With millions of properties needing to be serviced, mortgage and real-estate professionals have been inundated with an abundance of labor intensive tasks. Hence, the necessity to be more resourceful and efficient has become paramount in order to maintain success. This presents a lucrative opportunity for software proprietors to capitalize on by offering field service management applications.

Technical Perspectives: PhoneGap
Technical Perspectives

Technical Perspectives: PhoneGap

Written by Prem Khatri Posted July 7, 2015 by Carolina

Mobile application usage is at an all-time high. According to some reports, users spend an average of 2 hours and 20 minutes interacting with a mobile application per day. For the savvy business owner, this represents a prime opportunity to get in front of the customer through entertaining, useful, high quality applications.Given the wide range of available devices and operating systems on the market, it is no surprise that entrepreneurs and businesses looking to enter the mobile application market are interested in building apps that function on any device. In the early days of mobile application development, programs were built for each operating system separately. Although this method produced applications that functioned well on the target device, it also increased the time and costs associated with creating the application to the point that targeting every operating system became prohibitively expensive.

Chetu Weighs in on the Impact of Wearable Technology in Retail

Chetu Weighs in on the Impact of Wearable Technology in Retail

Written by Jane Powell Posted June 12, 2015 by Carolina

Wearable technology is slowly becoming a must have for consumers, and innovative retailers are beginning to implement wearable technology to enhance the omni-channel customer experience.But competition is necessary to fuel innovation and bring a product to mainstream.

Q: It's been suggested that wearables could prove to be revolutionary for retail. What are some of the enhancements wearables can make possible for retailers down the road?

We at Chetu are very interested to see how the future of wearable technology will shape every industry, but within the realms of the retail landscape we believe that retailers can leverage location-based marketing services on wearable devices by using geo-fencing and beaconing technology to facilitate customer engagement. Geo-fencing is a technology that enables contextual marketing to users within a certain external perimeter. While geo-fencing is mainly concerned with externally creating a demand and bringing consumers in, it is supplemented with on-site proximity services called beaconing. Integrating location aware marketing mediums with CRM platforms helps deliver highly targeted contextual messages to users precisely at the right time. Although this tactic is not exactly the cutting edge in technology nor marketing, making use of the Heads-Up Display (HUD) seems promising. We do believe that retailers should plan ahead and target wearable innovators with a pilot program to refine a strategy for when there is mass adoption.

Developing Helpful Augmented Reality Application Services for Golfers
Technical Perspectives

Developing Helpful Augmented Reality Application Services for Golfers

Written by Jeffrey May and Seth Burger Posted April 29, 2015 by Carolina

When playing a sport it is our intrinsic competitive nature to use everything one can to gain an advantage. In respects to golf, players augment their abilities by using state-of-the-art technology in drivers, golf balls, apparel, and swing simulators. Additionally, golfers can now utilize another helpful technology that is emerging called augmented reality (AR) applications. AR apps blend the lines of real world views and Computer-Generated Imagery (CGI). The fundamental idea is superimposing computer generated graphics over the environment as we see it by using the camera function on mobile phones and tablets. Mobile devices use an actual picture generated by the camera and overlay essential graphical information to compliment the image in real-time, hence, augmented reality. It is improving how we, as humans, can see and interact with our external environment.

Retailers Use Software to Enhance Customer Experiences

Retailers Use Software to Enhance Customer Experiences

Written by Jane Powell and Seth Burger Posted April 24, 2015 by Carolina

In modern retail, the key differentiator that provides a competitive advantage is an excellent customer experience. By encompassing the entire buyer/seller relationship, retailers are looking for ways to increase positive and memorable experiences in their customers' minds. Retailers understand that bringing about a positive customer experience increases satisfaction, which leads to an increase in repeat sales, customer loyalty, fortified relationships, and ultimately more revenue. 

With the average consumers' heavy reliance on technology for everyday functions, retailers must leverage trends in technology to bring about a favorable experience. Research conducted by Market Reports Hub suggests that global customer experience expenditures are projected to grow from $3.77 billion in 2014 to $8.39 billion in 2019. By utilizing customer experience technology such as mobile/tablet applications, omni-channel, big data platforms, and highly scalable software products, retailers can deliver added value to their customers.

Choosing the Right Software Provider
Technical Perspectives

Choosing the Right Software Provider

Written by Prem Khatri Posted April 17, 2015 by Carolina

Businesses are always contemplating ideas for innovative software, websites, and applications, but may hit a wall when bringing their vision to fruition if they lack the proper staff to do the work onsite. To implement an idea they take to the Internet to do research for third-party development companies. With the plethora of software development agencies on the Internet, finding a true and seamless back-end software technology partner can be overwhelming. To refine your search it is important to review key elements before committing to a partnership with an organization to complete your software development objectives.While budgetary concerns are always an important factor, choosing a development company based solely on whether they are the cheapest can result in a bad experience for both parties. To avoid a negative outcome, it is recommended that companies look at multiple factors when choosing the best software development partner for their project.

Developing EMV POS Solutions to Reduce Fraudulent Liabilities

Developing EMV POS Solutions to Reduce Fraudulent Liabilities

Written by Prem Khatri and William Dawsey Posted April 10, 2015 by Carolina

The rapidly approaching EMV compliance deadline of October, 1st 2015 marks a liability shift to the least secure entity in the payments chain. To aid their customers in the quest to accommodate EMV standards, a transportation in-vehicle technology solutions company presented Chetu with the task to upgrade their Point-of-Sale (POS) offerings.They wanted EMV payment terminals with the applicable ISO standards to accept mag-stripe, EMV, and contactless card functions, programmed with all the appropriate AIDs and support for offline batch processing. Chetu's software solutions allowed this proprietor to offer secure and reliable POS terminals to adapt to the changing payments infrastructure

Public Transportation Fleet Management Software Solutions

Public Transportation Fleet Management Software Solutions

Written by Jeffrey May and Seth Burger Posted March 27, 2015 by Carolina

Public transportation is an essential function for increasing the quality of life for individuals living in areas where traveling by private conveyance is cost or time prohibitive. The various means of public transportation available, such as trains, buses, and taxis, grant people the freedom and mobility to travel when private transportation is not an option. This transportation option is essential to a healthy economy because it connects companies with a wider employee base. Municipalities and townships recognize the importance of public transportation, and to better serve the community they employ end-to-end efficiency and optimization software in the form of public transportation fleet management software solutions that integrate software, hardware, and communication platforms to form a robust, easy-to-use system for monitoring the efficacy of the public transportation system. A Report generated by Sandler Research titled Global Fleet Management Systems Market 2014- 2019 suggests the public transportation software market has a potential compound annual growth rate of 26.23 percent over the next five years. In order to serve the public transportation sector better, software providers should develop Automatic Vehicle Location (AVL) and Automatic Passenger Counting (APC) modules for efficient routing and scheduling systems, plus create related application modules to offer entities a better user experience for their users.

The PCMH Software that will Revolutionize the Healthcare Industry

The PCMH Software that will Revolutionize the Healthcare Industry

Written by Craig Schmidt and Seth Burger Posted March 20, 2015 by Carolina

Anyone who has visited a doctor's office or hospital is familiar with the sometimes extensive wait times between check-in and receiving care. Doctors' offices and hospitals run on tight schedules to maximize the number of patients seen each day to increase revenue. To alleviate hospital and office congestion, plus allow healthcare providers more time to ensure quality care is given, there has been a push for Patient-Centered Medical Home (PCMH) programs. The essential goal is to move the "center of care" from the clinical setting to a more patient focused or home centered care.

The Pros and Cons of Using Xamarin for Cross-Platform Mobile App Development
Technical Perspectives

Technical Perspectives: The Pros and Cons of Using Xamarin for Cross-Platform Mobile App Development

Written by Prem Khatri Posted March 13, 2015 by Carolina

A well developed mobile application can help businesses increase customer satisfaction and engagement by allowing the company to be available to their target audience at all times, generate revenue and create additional channels for marketing. It is unsurprising, given the widespread use of mobile devices, that reports that this could translate to more than 268 billion application downloads and generate nearly $77 billion dollars in combined revenue by 2017.Furthermore, predicts that by 2017 more than one third of the population of the world will be smartphone users. Unfortunately, the market is segmented by different hardware with different Operating Systems (OS). People use many different types of mobile hardware, and it is imperative to build a mobile application that flawlessly functions across a diverse set of operating systems.

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