CRM Software

Custom Development Services


  

Our CRM Software Development Solutions

  • Development of Customer Relationship Management (CRM) systems and features for automation of the customer lifecycle journey and experience
  • We program industry-specific and best-of-breed CRM systems, plus specialized applications for core functions including customer attraction, acquisition, conversion, retention, and loyalty
  • We develop CRM databases including contact management, search functions, documents / records management, and other features, plus integrate disparate data repositories
  • Programming of customer behavior analysis applications including interactions tracking, trend / relationships mapping, case histories, automated / manual logging, and more, plus integrations with phone, e-mail, chat, and social platforms
  • Workflow management tools development including dynamic rules engines, custom rules / automations creation, calendar management, task lists / assignments, alerts / notifications, and automated process templates
  • We program applications for multi-channel management including web, mobile, social, call center, in person, and more, plus program specialized Partner Relationship Management (PRM) software
  • CRM software integration with social media platforms (social CRM) for enhanced analytics of social interactions, including Facebook, Twitter, and more
  • We develop customer facing applications for membership management including loyalty programs, personalized marketing, and gifts / offers management
  • Mobile CRM development including custom mobile applications, mobile-first design, online / offline synchronization, GPS / location-based functions, and context-awareness features
  • Custom engineering and integration of Sales Force Automation (SFA) software including pipeline analysis, sales forecasting, opportunity management, reporting, territories management, and more features
  • Custom development and integration of marketing software including lead management, campaign management, e-mail marketing, landing page management, referrals tracking, quotes / proposals management, and more features
  • Custom programming and integrations with customer service software including ticketing systems, help desk, field service management, call center systems, knowledge management systems, plus self-service tools
  • We engineer end-to-end reporting modules including performance monitoring, productivity / KPI tracking, custom KPI creation, automatic / manual log management, real-time data oversight, report generation, and more features
  • Programming of conversational interfaces, machine learning functions, Virtual Reality (VR) applications, Internet-of-Things (IoT) applications, enterprise Artificial Intelligence (enterprise AI) applications, and more technologies
  • We integrate with popular 3rd party technologies including Siebel, Microsoft, Salesforce, SugarCRM, Intercom, and many others

Want to Know More?

Chetu is the premier provider of custom software development solutions for businesses worldwide. Consult our software solutions specialists now to discuss how our development services will help you overcome your software technology challenges.

  • 1,100+
    Developers
  • 16,000+
    Apps Built
  • 47%
    Repeat Business & Referrals
  • 3,000+
    Happy Customers

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