Telecom Software Solutions
Custom telecommunication software development including Operations Support Systems (OSS), Business Support Systems (BSS), Software-Defined Networking (SDN), Network Functions Virtualization (NFV), network management applications, contact / call center software, web / video conferencing platforms, internationalized solutions for both on-site IT infrastructure and cloud environments.
Telecom Network Management Layer
Development of Operations Support Systems (OSS) software for managing back-end telecommunication network functions including network inventory management, network configuration, and provisioning. Engineering of Business Support Systems (BSS) software for managing front-end telecommunication network functions including order management, product catalogs, billing, and CRM.
Telephony Servicing Solutions
We develop custom Private Branch Exchange (PBX), IP PBX, and Centrex software systems including Session Initiation Protocol (SIP) trunking, call routing / distribution, custom routing rules engines, Intelligent Network (IN) / Advanced Intelligent Network (AIN) architecture development, Direct Outward Dialing (DOD), Direct Inward Dialing (DID), and other features, plus hosted / on-premise solutions.
Telecom Information Model Protocols
We engineer network security protocols including Secure Socket Layer / Transport Layer Security (SSL / TLS), International Telecommunication Union (ITU) standards (X.805, X.1051, X.1121, etc.), Authentication, Authorization, Accounting (AAA), WiFi Protected Access 2 (WPA2) encryptions, Secure File Transfer Protocol (SFTP), Secure Hypertext Transfer Protocol (HTTPS), Next Generation Firewalls (NGFW), and more.
Telecom Performance Monitoring
We program performance management features including availability monitoring, reporting, historical logs, traffic analysis, CPU load data, bandwidth utilization data, network discovery, performance data collection, memory utilization, and more. Network management software development including bandwidth analysis, performance monitoring, IP address management, diagnostic tools, security features, and more.
Telecom Configuration Services
We develop configuration management features including auto discovery, inventory / asset management, automatic network mapping, change management, compliance management, multi-vendor device support, remote configuration, real-time programming, and more. We integrate features from best-in-class BSS and OSS software providers, including PortaOne, AMDOCS, Ericsson, Huawei Technologies, Netcracker, and RedKnee.
Network Element Layer Solutions
We develop FCAPS features (Fault, Configuration, Account, Performance, and Security) including Service Management Layer (SML), Network Management Systems (NMS), Network Element Managers (NEM), and Element Management Systems (EMS).
Telecom Network Applications
We design and develop unified communications platforms that allows seamless integration between data and voice messaging services. We program telecommunications technology for corporate, academic, dispatch, taxi, radio, satellite, landline, wireless, internet-based communications, and more.
Custom Call Center Software
We engineer cloud call center software as well as virtual call centers, Automatic Call Distribution (ACD) software, auto/predictive dialers, manual/progressive dialers, call/IVR scripting, call monitoring and barge capabilities, live chat channels, and screen pop features. We integrate third-party call center software from Zendesk, LiveAgent, and XCally.
Telecom Accounting Management
Accounting features development including service usage tracking / quotas, audit, fraud reporting, cost for services, accounting limits, support for multiple accounting methods, preprocessing data produced by devices, exporting data to collection server, and more.
Telecom Expense Management
We integrate applications for telecommunication expense management (TEM) to optimize communications spend, managing fixed and mobile network services, billing, inventory usage data on cloud based platforms.
Telecom Fault Detection & Support
Fault management features programming including Simple Network Management Protocol (SNMP), RAS, quality assurance, alarm generation / filtering, fault detection, error logging, Active / Passive fault detection, error handling / classification, and more.
Telecom Network Topology
We engineer custom network topology software configuration types including Bus, Star, Ring, Mesh, Tree and Fully Connected. We develop features such as mapping / scanning, device / network discovery, real-time monitoring, reporting, and others.
Telecom Service Management System
We program service management systems for service provider gateway activation, flow through provisioning, and validation. Development of multi-vendor, multi-device access through a uniform interface, fault correlation and filtering and end-to-end provisioning and management.
Telecom Security Management
Security management features development including security alerts, event reporting, Role-Based Access Control (RBAC), access log / audit trail, patch management, vulnerability assessment, selective resource access, data privacy, breach attempt management, and more.