Custom Telephony Software

At Chetu, we provide custom software development services and IT staffing solutions for businesses of every size, across all industries. We optimize development lifecycles by offering dedicated developers with specialized technology and industry expertise. We are a seamless back-end technology partner providing transparent communication and scalability, keeping projects on time and within budget. Contact us now to discuss your telephony software development needs.

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Chetu's Telephony Software Development Services

  • Custom telephony software development including Voice over Internet Protocol (VoIP) applications, Interactive Voice Response (IVR) applications, Computer-Telephony Integration (CTI) applications, IP Multimedia Subsystems (IMS), contact / call center systems, web / video conferencing platforms, and more
  • We design and develop unified communications platforms that allows seamless integration between data and voice messaging services
  • We develop IP Multimedia Subsystems (IMS) for Voice Over IP (VoIP), telephony, Interactive Voice Response (IVR), fax, Instant Messaging (IM), and web / video conferencing software
  • Interactive Voice Response (IVR) system development including visual workflow interface, Text-To-Speech (TTS), Automated Speech Recognition (ASR), outbound notifications, web server data retrieval, multilingual support, and other features
  • We program web / video conferencing features including real-time streaming, interactivity, electronic hand raising, screen / application sharing, group / private chat, whiteboard, virtual breakout rooms, record / playback, collaboration tools, and more
  • We develop Computer-Telephony Integration (CTI) applications including caller authentication, voice recognition, call processing, fax management, softphone, voicemail-to-email, and other features, plus engineer custom integrations for computerized telephone networks
  • Inbound, outbound, blended, and multichannel contact / call center software development including virtual call center, Automatic Call Distribution (ACD), auto / predictive dialers, manual / progressive dialers, call / IVR scripting, call monitoring / whisper / barge capabilities, voice mail, social media integrations, live chat, screen pop, and other features
  • We provide various messaging solutions including Short Message Service (SMS), Multimedia Messaging Service (MMS), voicemail, and other applications
  • Development of Short Message Service Center (SMSC) and Multimedia Messaging Service Center (MMSC) platforms, plus gateways and support for multiple messaging protocols
  • We engineer Mobile Device Management (MDM), Bring Your Own Device (BYOD), and unified network management applications
  • We specialize in Cisco's Architecture for Voice, Video and Integrated Data (AVVID)
  • We integrate Microsoft Windows Telephony API (TAPI)
  • We engineer solutions using the Avaya and Intuity platforms for call centers, self-service applications, Interactive Voice Response systems, call management, and screen-pop applications
  • We add VoiP, SMS, broadcast, and shortcode functionality to apps by leveraging APIs from major telephony software vendors, including Twilio, Google Voice, Plivo, Nexmo, Voxtelesys, and Sinch.
Richard Moe
The most attractive aspect of working with Chetu is the price and professionalism of the project team:

I am provided with progress reports, weekly conferences, and the team very promptly responds to any questions or concerns I raise.

Richard Moe,

The Chetu Advantage

  • Industry Specific
  • Scalability and
  • You Own the
    Source Code and
  • Real-Time
    Communication and
  • 1,200+
  • 16,435
    Apps Built
  • 47%
    Repeat Business & Referrals
  • 3,000+
    Happy Customers

Still not Convinced?

Contact our custom software solutions specialist now to discuss how Chetu's premier software development and integration services will help your business grow.

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