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In today’s radically expansive and involved society, we’ve seen the pitfalls of traditional operations and the importance of streamlined or automated tasks. This is something felt across a multitude of industries. Manufacturing has felt the financial strain of overstocking due to poor inventory management, costing a staggering $471 billion in 2020 alone, as indicated in a report disclosed by Statista. The energy and utilities sector is on an aging infrastructure, causing higher downtime, maintenance costs, and even potential safety hazards. The aforementioned industries, and more, could reap the reward of Robotic Process Automation (RPA).
UiPath is a leading provider of RPA software. Robotic Process Automation allows businesses to automate reason-based, repetitive processes with the use of software robots, otherwise known as “bots.” Bots can mimic how humans interact with a system and then fulfill said task, whether that be data extraction, data entry, calculations, or form filling, among other things. One of the most recognizable examples of RPA implementation can be attributed to Uber. Finding it difficult to match their growth rate, they turned to a team of talented software developers and UiPath and, through automation, were back on track and saved upwards of $22 million in the process!
Plus, with other industries like telecommunications also suffering from some level of increased complexity and significant decreases in customer satisfaction and revenue, a partnership might just be the road to more sustainable operations.
Robotic Process Automation is an amalgamation of techniques and tools that skilled software developers leverage to achieve automation. Some of these aspects include capabilities for user interface interaction, screen scraping, data entry and extraction, rule-based decision-making, and cognitive automation, among others. These attributes allow RPA bots to interact with established software applications or systems like a person would, whether that be through navigating menus, inputting data, or even clicking buttons. Bots will follow predefined rules and logic to complete the tasks bestowed upon them and can be seamlessly integrated using APIs (Application Programming Interfaces).
Interestingly, the complexities that come with various workflows, the necessary security features, and the scalability can be enhanced and enabled by implementing Artificial Intelligence. As a cutting-edge technology, AI can deliver cognitive capabilities through Natural Language Processing (NLP) and computer vision. As a result, RPA bots will be able to understand and process unstructured data beyond text, like audio, images, and even video content. From there, the bots will be able to make context-based decisions rather than strictly rule-based ones. This feature leads to discoveries within areas of businesses that can be optimized to outperform current operations. Additionally, AI can be trained through Machine Learning models to verify the data it is ingesting to prove its legitimacy and even utilize that same data to deliver accurate predictions on outcomes through Predictive Analytics algorithms.
In a more specific lens, the manufacturing and supply chain sectors can integrate RPA bots to automate their inventory management. With the monitoring of inventory levels, generation of purchase orders, and stock movement tracking, businesses can achieve a higher level of efficiency and address their issues with inventory. This ultimately minimizes overstocking and stockouts, optimizing inventory levels. Additionally, with RPA being capable of utilizing data from different sources, companies will be able to make better decisions thanks to improved visibility of what’s occurring within their facilities. Within logistics and transportation, skilled developers can use bots to examine historical traffic data, weather forecasts, and real-time developments; deliveries can be fulfilled optimally, reducing fuel emissions, consumption and improving delivery times, and customer satisfaction.
As for the energy and utilities sector, it is safe to say that there are innovative changes that need to take place in order for it to improve. The American Society of Civil Engineers gave the United States an overall grade of C- concerning its infrastructure for energy and utilities. As for why we’ve scored so low, the Society found that “there is a water main break every two minutes…” and “growing wear and tear on our nation’s roads have left 43% of our public roadways in poor or mediocre condition....” However, through AI-powered RPA bots, operators can accurately predict when equipment will fail and take a more proactive approach to maintenance. Therefore, entire sections of the U.S. can see significant improvements in the reduction of maintenance costs and minimizing downtime. On top of this, energy consumption can be optimized through RPA by gathering data on energy consumption patterns and making decisions based on that. Then, in telecommunications, RPA bots allow for continuous network performance monitoring, identifying anomalies, and taking automatic actions for response.
Robotic Process Automation has been continuously developing and implemented across a multitude of fields. UiPath paves the way for these innovations. Companies has saved millions of dollars through automation of various processes. Xerox, a company recognized for changing the way we manage documents, has been able to achieve a greater level of employee satisfaction as a result of using RPA implementation.
Significant improvements can be made by collaborating with a UiPath partner like Chetu and establishing a strong, AI-powered RPA system. Industries across the board can see improvements in customer satisfaction, cost reduction, accuracy, efficiency, scalability, and visibility. Our expert developers can address specific pitfalls or pain points by working closely with domain experts and achieving automated workflows.
Chetu, Inc. does not affect the opinion of this article. Any mention of specific names for software, companies or individuals does not constitute an endorsement from either party unless otherwise specified. All case studies and blogs are written with the full cooperation, knowledge and participation of the individuals mentioned. This blog should not be construed as legal advice.
Chetu was incorporated in 2000 and is headquartered in Florida. We deliver World-Class Software Development Solutions serving entrepreneurs to Fortune 500 clients. Our services include process and systems design, package implementation, custom development, business intelligence and reporting, systems integration, as well as testing, maintenance and support. Chetu's expertise spans across the entire IT spectrum.
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