Client Overview

The client specializes in catering management systems; their flagship software provides end-to-end solutions to outfit the operational demands of a catering company. This software is all-encompassing, with capabilities ranging from elegant proposals and invoices to the creation of operational reports, such as kitchen production and event worksheets.

The catering management software…

Manages scheduling, inventory, staff, costing, and tasks
Tracks communication, keeping a running record of emails and other business correspondence
Allows third-party integrations such as QuickBooks, Authorize.net, Heatland, Outlook Calendars, and ChefTec
Includes a robust and professional reporting module
Has iOS and Android mobile applications

Project Overview

The Problem:

The client enlisted help from Chetu to revamp the desktop version of their proprietary catering application. This project began as a bug-fixing venture to revamp the User Interface (UI) for key screens—essentially a User eXperience (UX) optimization initiative.

How Chetu fixed things

The Process:

Though the application was already built, Chetu was able to grasp the business flow of the application because Chetu developers were fluent in the application's native code, Ember JS, and understood food and beverage trends. For the UI design, Chetu streamlined screen designs based on the client's preexisting aesthetic.

Technologies implemented:

WEB APP: .NET Framework 4.5, EmberJS, and Web APIs
iOS APP: Objective C, XCODE 7.3
ANDROID APP: JavaScript (JDK1.7.0_79), Android Studio V1.5.1
SOURCE CONTROL: Bitbucket

The Impact:

After Chetu developers intervened:

The desktop and mobile versions of the software ran more cohesively
Expanded mobile app capabilities—now users have the capacity to edit and add events to the running schedule
Updated UI on both desktop and mobile versions
Debugged program interface
Ongoing project to completely streamline desktop-to-mobile user experiences

An Ongoing Partnership:

After optimizing the desktop version, focus shifted toward the software's mobile platform. Prior to Chetu's intervention the development process was at a standstill, and the mobile application contained rudimentary features that limited the user experience to basic search and viewing.