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CRM Software Development

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CRM Implementation Services

Chetu is a Custom CRM Software Development Company equipped with backend industry acumen to analyze your business and help you choose and implement the CRM that best fits your business plans and objectives. We have extensive experience installing and migrating industry leading CRM platforms including Salesforce, Microsoft Dynamics, Zoho, SugarCRM, OrangeCRM, Siebel and more.

ms dynamics
orange crm

CRM Migration

  • Seamless Migrations
  • On Premises CRM to Cloud CRM
  • Database Migration
  • CRM Upgrades
  • Legacy System
  • Source Data Extractions
  • Website Migrations
  • We Ensure Data Integrity

CRM Integration

  • Unified Functionality
  • Automation Software Integration
  • Content Management Integration
  • Drupal Implementation
  • Custom API Development
  • Enhanced Prospect Tracking
  • Effective Content Marketing

CRM Extension and Plugin

  • Customer Data Hub
  • Third Party UI Mashups
  • Custom Made For Your Business
  • Email Plugin Development and Customization
  • Browser Extensions
  • API Extensions
  • Web Portal
  • Social and Mobile

Custom CRM Solutions

CRM Software Development

CRM Software Development

We provide custom CRM software development and custom features that extend CRM automation and functionality. Optimize your customer service lifecycle journey and experience with customer facing applications for membership management, loyalty programs, gifts/offers management, and more.

CRM Programming

CRM Programming

We program your CRM systems for multi-channel management including web, mobile, social, call center, in-person, and Partner Relationship Management (PRM) software features. Optimize your CRM functionality with conversational interfaces, machine learning functions, industry-specific and best-of-breed applications.

CRM Integration

CRM Integration

Our custom CRM development services include CRM integration with social media platforms (social CRM), Salesforce Automation (SFA) software, and other 3rd party systems. Get integrated solutions with pipeline analysis, sales forecasting, territory management, ticketing systems automation and more.

CRM Analytics Software

CRM Analytics Software

Our experts program CRM analytics software applications, including interactions tracking, trend/relationships mapping, case histories, automated/manual logging, as well as integrations with phone, e-mail, chat, and social platforms for easy customer segmentation and effective predicative modeling.

AI-Powered Platform

Chetu's engineers incorporate Artificial Intelligence (AI) into its CRM platform can assist enterprises in gaining deeper insights into their customer relationship management CRM, delivering more customized experiences, and propelling business expansion.

CRM Software Modules

CRM Software Modules

Our CRM developers engineer custom CRM software modules such as performance monitoring, productivity and KPI tracking, custom KPI creation, automatic / manual log management, real-time data oversight, and lead generation that helps businesses expertly manage prospects and existing customers.

CRM Platform Customization

CRM Platform Customization

Our custom CRM Development services extends your CRM platform by tracking customers and automating workflows with tailored solutions such as development of CRM-centric applications for different departments in your organization, maximizing overall work efficiency and work productivity.

Mobile CRM Solutions

Mobile CRM Solution

We perform mobile CRM development, including custom mobile applications, mobile-first design, online/offline synchronization, GPS/location-based functions, and context-awareness features to enable sales, marketing, and customer relationship management teams to access and operate key information in real time.

CRM Database Solutions

CRM Database Solutions

Our developers build CRM databases including contact management, search functions, documents/records management, and integrate disparate data repositories so that you get the best use of your data and discover valuable customer insights and turn them into successful business decisions.

CRM Migration

CRM Migration

We seamlessly migrate and extract data from your legacy system. We understand specific functionality needs to maximize your CRM value and ensure no downtime or disruptive deployment delays. As a leading custom CRM development company, we remove outdated parameters and maximizing CRM solutions.

CRM Developers

Custom CRM Development

Our team of CRM developers understand diverse implementation and integration methodology necessary for understanding critical business issues and emphasizing the customer relationship management. Our CRM development services range from Microsoft Dynamics CRM configuration to Salesforce CRM migration and more.

CRM Installation

CRM Installation

Our services include CRM installation and implementation process from on premise to cloud deployments. We ensure your CRM system is expertly installed with server configuration and domain considerations while understanding best practices and expert methodology.

CRM Platform Frequently Asked Questions

Customer Relationship Management (CRM) refers to the approach and strategies that businesses use to manage interactions with customers and potential customers. The goal of CRM is to improve customer satisfaction, increase customer loyalty, and ultimately, drive sales growth.

CRM can improve customer service by providing a centralized system for managing customer interactions and inquiries, enabling faster response times, improving communication and collaboration among customer service teams, and providing customer data and insights to help resolve issues more effectively.

While CRM focuses on managing customer interactions, Enterprise Resource Planning (ERP) software is designed to manage and automate core business processes, such as inventory management, accounting, and supply chain management. However, many CRM and ERP systems integrate with each other to provide a more complete business management solution.

AI (Artificial Intelligence) in CRM (Customer Relationship Management) software refers to the fusion of advanced algorithms and machine learning techniques to analyze customer data, predict customer behavior, and automate tasks, such as lead scoring and customer segmentation.

The benefits of Artificial Intelligence in CRM software include improved customer engagement, enhanced customer experiences, increased sales, and reduced customer churn. By analyzing customer data and behavior, AI-powered CRM systems can help businesses gain insights into customer needs and preferences, allowing them to deliver personalized experiences and targeted marketing campaigns.

CRM software can be customized to meet the specific needs of your business. CRM vendors typically offer a range of customization options, including the ability to integrate with third-party applications and services, customize workflows, and tailor the user interface to meet your unique requirements.


Drop us a line or give us a ring. We would love to hear from you and are happy to answer any questions.

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Chetu Limited is a company registered in England and Wales with company number 11882245

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