During the development phase our engineers leveraged the following technologies:
When trading in one system for a new system, there is one item that inevitably appears in the development roadmap: a migration that transitions old records from the legacy system to the new system. If there are roadblocks, they often occur during the migration. However, our communication model circumvents these concerns with complete transparency.
We asked Nicole Marsh, owner of The Imprint Group, if there was anything she would change about the development process. She replied that there is not anything she would change about her Chetu development team. Even though in the early stages of our relationship, the Imprint Group was skeptical of the overseas model, it has, "worked out extremely well, and the time zone deficit is actually on our side." The imprint group sends edits and concerns during their workday, and they are addressed by our development team immediately, fixed by the time they come in the next morning.
By holding weekly meetings, our development team was able to assimilate to the Imprint Group's native infrastructure and build a custom CRM solution that integrates seamlessly with their workflows.
They took the details we gave them and ran with it. They addressed our concerns promptly throughout the project, open to tweaking details wherever we indicated.
Owner at the Imprint Group
The final custom CRM software included the following functionalities…
Imprint Group has successfully deployed their new solution across all of their locations, and it has become an integral part of their day-to-day. While they began with two developers to expedite the project and bring their finalized CRM to market by May, they have scaled down to one developer for the time being. After working collaboratively alongside Chetu, the Imprint Group hopes to retain their original project team for all further projects.
The Imprint Group is still evolving, and they have big plans for the future. Yes, with a custom CRM Imprint Group was able to conquer their scalability concerns, but they also received a solution they owned, IP they could monetize later down the line. Soon, they will begin white-labeling their custom CRM solution, dismantling the rest of their software silos and bringing all functionalities to a unified platform. These plans include time management modules, third-party accounting module, vendor/staffing program, and client sign-in/sign-up mechanism.
Contact us to learn more about Chetu and our custom software services