Chetu's main objective was to migrate from WCF (Windows Communication Foundation) to NetSuite for better visibility through a cloud based CRM solution. The client wanted to leverage NetSuite to manage customers' account profiles and billing information to allow the client to be able to process customer and partner information, as well as edit and update data with NetSuite, via two-way communication.
Chetu used various technologies to realize the client's project, including:
For successful integration between NetSuite and the existing data, Chetu performed an extensive mapping exercise through a phased approach based on functionality, which matched the data in two sources and converted it when needed. Extensive research was done based on available documentation, reference to the NetSuite Sandbox (test and development server), and co-ordination with the client.
The client is now able to create and edit account profile information, along with billing details and referral programs for main products. NetSuite provides a variety of packages, and based on the client's preference, Chetu used the web services rather than the front end interface to keep their UI interface uniformed with the rest of their website, optimizing workflows.