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Comprehensive Product Support Services From An Oracle Gold Partner

As a distinguished Gold Partner, Chetu’s Oracle third party support brings unparalleled expertise to elevate your product lifecycle experience. Our experts ensure you receive top-notch assistance, maximizing the potential of your software solutions.

Empowering Your Business with Affordable Oracle Expertise

Building on our commitment as an Oracle Gold Partner, we take pride in offering cost-effective solutions that don't compromise on quality. Our approach is designed to provide unparalleled expertise in elevating your product lifecycle experience, with a focus on maximizing the potential of your software solutions through affordable and transparent pricing models.

Industry-Acclaimed Oracle Gold Partnership

Chetu’s strategic alliance with Oracle empowers us to serve you with tailored support solutions. Experience the full potential of Oracle solutions through our scalable and cost-effective support solutions. Maximize the return on your Oracle software investments with Chetu's dedicated Oracle experts.

Tailored Oracle Support for Your Unique Needs

In line with our esteemed partnership with Oracle, we go beyond standard solutions. We understand that each business has unique needs, which is why Chetu offers customized support solutions that adapt to your specific Oracle configurations and business processes. Our flexible service offerings are tailored to meet the diverse demands of your business, ensuring that your Oracle systems work seamlessly with your unique operational needs.

Certified Oracle Product Experts

We offer dedicated teams comprised of Oracle product experts who are rigorously trained and certified. This ensures you have a highly qualified team with extensive experience and expertise ready to deliver effective support for any Oracle product.

Exceptional Technical Support with Certified Oracle Experts

Continuing our commitment to excellence, our Oracle support team is not only well-versed in legacy systems but also in delivering top-tier technical assistance. With rigorous training and certification, our experts are equipped to handle any Oracle product, ensuring effective support and maximum system performance.

Uncompromised Security and Compliance

Before diving into our comprehensive application support services, it's crucial to highlight our unwavering commitment to security and compliance. We ensure that your Oracle systems are not only compliant with industry regulations but also fortified with robust security measures to protect your valuable data, giving you peace of mind in every aspect of our service.

Independent Oracle Support Services for Applications

Elevate your operational efficiency with our comprehensive support services for Oracle applications. Our offerings encompass support services that span Oracle product implementation, seamless integration, migration, customization, proactive maintenance and upgrades, and personalized training and consulting.


Effortlessly integrate Oracle applications into your business framework with our seamless implementation services. Our experts ensure precise installation, configuration, and customization, tailoring each application to align seamlessly with your company’s infrastructure and workflow. Experience streamlined processes and heightened efficiency as we navigate the intricacies of Oracle application implementation, guaranteeing optimal performance from the start.


Navigating the complex process of transitioning to Oracle applications is made simple with our application migration expertise. Our seasoned professionals handle data migration to ensure a smooth transition from your legacy systems to Oracle applications. Drawing on our extensive experience across diverse software platforms, we guarantee a seamless migration process, minimizing disruptions and maximizing the benefits of Oracle applications.

Proactive Maintenance & Upgrades

Maximize the longevity of your Oracle applications with our dedicated maintenance and upgrade services. Software applications are enduring investments, requiring continuous attention to function optimally. Our Oracle product experts provide ongoing support, ensuring your Oracle applications remain up-to-date and perform at their best, even through complex upgrade processes.

Product Administration

Unlock the full potential of Oracle applications with our comprehensive product administration support. From user access control to organization-wide customizations, our experts navigate the intricacies of Oracle application administration. Ensure seamless functionality and harness the full capabilities of Oracle products with our tailored product administration services.

Scalable Solutions for Growing Businesses

As your business evolves, so do your Oracle needs. Our services are not just about maintenance; they're about scalable growth. We ensure that your Oracle solutions are prepared to support future upgrades or migrations, offering scalable services that evolve with your business, maintaining optimal performance and efficiency.


Tailor Oracle applications to your unique business needs with our extensive customization services. Leveraging deep expertise in Oracle products and their underlying technologies, we enhance the value of Oracle applications by aligning them with your company’s workflows, processes, branding, and evolving demands. Experience Oracle applications that resonate with your business identity.


Achieve seamless connectivity across your business by integrating Oracle applications with other software systems. Our experts ensure a smooth data exchange and eliminate costly data entry mistakes. Benefit from a more efficient and user-friendly system of interconnected processes as we facilitate the integration of Oracle applications with your other software platforms.

Personalized Training & Consulting

Empower your team with in-depth knowledge through personalized training and consulting on Oracle applications. Our Oracle product experts provide comprehensive training to ensure your organization operates Oracle applications most effectively. Navigate the complexities of customized Oracle applications confidently, equipped with the expertise needed to maximize their capabilities.

Quality Assurance & Testing

Ensure the highest quality and performance standards for your Oracle applications with our rigorous quality assurance and testing processes. Leveraging cutting-edge tools and technology, we conduct thorough assessments to guarantee optimal functionality and security. Benefit from continuous improvement as we refine our processes, providing unwavering quality assurance in our Oracle application support services.

Stay Up-to-Date with Essential Updates and Patches

Beyond ensuring the highest quality and performance, we also keep your systems up-to-date. Staying current with updates and patches is crucial, and here's how we manage it: Chetu provides timely updates and patches for your Oracle systems, ensuring they remain secure and efficient. This ongoing support is a cornerstone of our commitment to your Oracle system's health and longevity.

Responsive 24/7 Helpdesk Support

Rely on our responsive 24/7 helpdesk support services for Oracle applications, featuring an advanced ticketing system. Gain 24/7 task visibility and prompt issue resolution through our multi-tiered support system. Our in-depth troubleshooting, root cause analysis, and advanced technical support ensure a reliable and efficient support system for your Oracle applications.

Data Analytics and Reporting Services

Data Analytics and Reporting Maximize the value of your Oracle applications with Chetu's Data Analytics and Reporting services. Our experts help you make informed decisions by creating customized reports and dashboards. Gain insights into performance metrics, customer trends, and key business KPIs to optimize your Oracle applications.

Oracle Applications

Our expertise covers a wide range of Oracle products, from Oracle Fusion Cloud Applications to PeopleSoft, and more.

Oracle Fusion Cloud Applications

Experience business innovation with Chetu's Oracle Fusion Cloud Applications support services. Our experts seamlessly integrate, enhance, and implement Oracle Fusion, ensuring a transformative experience. From meticulous integration to tailored enhancements, Chetu is your trusted partner for unlocking the full power of Oracle Fusion Cloud Applications, aligning with your unique workflows and infrastructure.

Enterprise Performance Management

Experience unparalleled performance management with Oracle's EPM Suite. This comprehensive suite integrates performance management and business intelligence applications seamlessly, utilizing Oracle Fusion Middleware. User-friendly, easily manageable, and with minimal deployment costs, it is the most flexible and comprehensive enterprise performance management system on the market.

E-Business Suite

Maximize organizational efficiency with Chetu's proficiency in Oracle E-Business Suite. This integrated suite empowers informed decision-making, cost reduction, and enhanced performance across various domains like customer relationship management, financial management, and supply chain management. Partner with Chetu for seamless implementation and optimization of Oracle E-Business Suite.


Chetu will streamline your business operations with Oracle PeopleSoft support solutions. The PeopleSoft information portal is your centralized hub for documentation, training, media, release content, and essential information. Simplify your implementation process and enhance your daily experience with Oracle PeopleSoft products and technology through this comprehensive resource.

Siebel CRM

Empower your customer-facing operations with Oracle Siebel CRM. Offering a blend of transactional, analytical, and engagement features, Siebel CRM is a versatile solution tailored to over 20 industries. Experience comprehensive customized on-premise CRM solutions with role-based customer intelligence and pre-built integrations, elevating your customer relationship management capabilities.

JD Edwards

Experience modern and simplified user engagement with Oracle JD Edwards software. Our software engineers develop purpose-built JD Edwards customizations to align seamlessly with user workflows, integrating digital technologies for increased productivity. Embrace innovation to work smarter, faster, and achieve more with JD Edwards, meeting the demands of a dynamic business environment.

Oracle AI Support Services

Chetu’s AI specialists leverage this modern resource to enhance Oracle and provide continuous monitoring, guidance, and support to ensure all customized Oracle programs function optimally. Our software experts are committed to providing superior client support, promoting engaging end-user experiences, and streamlining your business processes.

Custom Integration of Oracle AI Services

Chetu’s integration experts configure and customize all AI-driven Oracle resources, providing seamless integration with all existing platforms and ensuring easy compatibility with no workflow interruption. Our software specialists program and enhance the newest Oracle features, such as OCI Digital Assistant, OCI Language, and OCI Vision, providing your business with robust resources to move your strategies forward.

Development of Custom AI Models

Our AI specialists leverage this powerful tool to elevate the performance of your customized software solution, providing modernized programs to streamline operations and augment personnel, enabling the successful completion of elevated collateral performance and quality. Let Chetu design individualized, AI-driven strategies to exceed your business goals and objectives.

AI-Driven Business Process Automation

Implementing automation enables error-free completion of repetitive tasks, accurate processing of large data sets, and reduced manual entry tasks, allowing your business to reprioritize tasks and pivot to executing new strategies. Chetu enhances and integrates OCI Document Understanding to parse pertinent documents accurately, facilitate collaboration, and complete all document-based tasks. AI-driven automation augments personnel by eliminating bottlenecks and elevating customer service with customized OCI Digital Assistant resources.

AI-Powered Data Analysis and Insights

Chetu’s analytics experts utilize AI to provide clients with actionable insights, promoting data-driven decisions to propel business forward. Our software specialists create customized, AI-driven analytics programs to augment personnel and enable unprecedented insights into operations, client management, project performance, and revenue forecasts.

Maintenance and Optimization of AI Implementations

Software maintenance is critical for the optimal functionality of all enhanced resources. Chetu offers upgrades, maintenance, and monitoring of all customized programs, working to provide superior performance and elevated client support. Chetu’s integration teams seamlessly implement all AI-driven resources designed to modernize operations and push strategies ahead.

Training and Consultation Services

Chetu believes in the value of continuous training and offers individualized consultation services to provide engaging training sessions designed to promote seamless end-user experiences with our robust, AI-driven Oracle solutions.

Oracle Block of Hours Support Services

Explore Chetu's cost-effective Block of Hours program, a flexible model tailored for new, current, and past customers. Our dedicated Oracle developers swiftly add value to your business through customization, integration, migration, and support services.

Whether technical or non-technical, our services cover all Oracle products, sold per 100 Block of Hours at reduced rates based on your purchase. Optimize your support experience and unlock our lowest rates by leveraging our full-time, dedicated resources.

Oracle Gold Partner BOH Support

  • Programming (Technical) Support
  • Non-Programming (Functional) Support
  • Implementations & Integrations
  • DevOps Support
  • Setup & Configuration
  • Bug Fixes & Troubleshooting
  • Migration and Updates
  • Application Support

Experience the Freedom of Vendor Independence

Our Oracle support services offer more than just technical expertise; they provide independence. This freedom from vendor constraints means that you gain more control over your systems, reducing dependency on Oracle. With Chetu, you experience the benefits of a flexible, independent support system that aligns closely with your business goals.

Oracle Third Party Support: FAQs

It is software support services provided by external companies, not affiliated with the Oracle Corporation, to maintain and support Oracle products. These services often include troubleshooting, updates, and technical assistance, offering a cost-effective alternative to support directly from Oracle.

Oracle support typically comes in various forms, including official support from Oracle Corporation, third-party support from external vendors, and community-based support. Each type offers different levels of service, expertise, and cost structures, catering to diverse business needs.

Oracle's in-house support is directly provided by the corporation and focuses on their specific products. Independent support services, offered by other companies, often bring more flexibility and cost-effectiveness, particularly for older systems or specialized configurations.

Yes, Oracle support typically requires payment, whether it's first-party support from Oracle Corporation or third-party support from external providers. The cost can vary based on the level of service, the complexity of the Oracle products in use, and the support duration.

Opting for independent support services for Oracle is often beneficial for their cost efficiency, specialized knowledge in managing legacy systems, flexible service options, and customized solutions tailored to unique business requirements.

When opting for independent Oracle support, consider potential compatibility issues with new Oracle updates, the quality of service, and how well these services align with Oracle's standard practices. Selecting a reputable provider can help mitigate these concerns.


Drop us a line or give us a ring about our Oracle Gold Partner Services. We would love to hear from you and are happy to answer any questions.

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