We program robust Computer-Aided Dispatch (CAD) systems with multi-call management, vehicle tracking with real-time updates, scheduling modules, client and field agent databases, automated time stamps, telematics tools, and VoIP / RoIP gateways for migration from legacy voice and radio architectures.
Development of intelligent routing applications implemented with custom GIS programs and 3rd-party mapping APIs (Google Maps, Waze and Apple Maps). Custom software engineered for multi-destination scheduling, fuel price tracking, geo-fencing tools, multi-map overlays, re-routing modules, related and dependent task management, traffic notifications and weather reporting APIs.
We develop computer-aided dispatching systems implemented with International Academies of Emergency Dispatch (IAED) protocols, Enhanced 911 software, time-compliancy trackers, Automatic Location and Number Information (ALI/ANI) integration, call-history databases, scheduling tools, and simplified case entry forms.
Programming of native iOS, Android, Windows Mobile and cross-platform web apps using Xamarin plus PhoneGap with route and mapping interfaces, HOS, DOT, DVIR, and IFTA filing channels, and custom modules for signature retrieval, report sharing, data capture (RFID, barcodes, QR codes), and invoicing. Quick-response operations for active drivers include single swipes, voice controls and short codes.
Implementation of telematics tools that gather speed, fuel consumption, vehicle performance, and other metrics (idling, braking, unauthorized use) data over all common networks and automatically synthesizes information into safer and more efficient operational suggestions. We integrate with existing fleet management software for seamless transfer and dissemination of telematics data from field units to dispatch and centralized databases for real-time reporting.
Engineering of automated and interactive scheduling software for more efficient labor and asset management that considers optimized routes along with field agents' locations, operational hours, performance records, rates, service regions, plus qualifications and skills. Creation of dynamic manual scheduling platforms with interactive maps and drag-and-drop options.