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Captivating Conversations: Real-Time Captioning with AI

John BaileyBy: John Bailey


According to the World Health Organization (WHO), about 466 million people worldwide are deaf or hard of hearing. On top of this, the National Center for Learning Disabilities estimates that 1 in 5 people in the U.S. struggle with learning or attention span challenges, whether it be ADHD, dyslexia, autism, or some other neurodivergent differences. This statistical data is expected to increase in the coming years, and with society spending more time on live digital media than ever, companies have been shifting their efforts to accommodate everyone, including those with special needs.

Enter real-time captioning, a complex solution that uses technologies like Artificial Intelligence (AI) capable of Natural Language Processing (NLP), Automatic Speech Recognition (ASR), and more to provide the accessibility desired and required of any live media, digital or traditional.

Instantaneous Interpretation

Real-Time Captioning is the conversion of spoken language into text in real-time. This is achieved by using Artificial Intelligence (AI) and other subsequent technologies. This technology has become essential within live events like video conferences and news reports and can be seen in other areas of media as well. Real-time captioning aims to deliver closed captions and subtitles for audiences who are deaf or hard of hearing or speak a different language. However, this implementation also results from compliance hurdles and regulations ensuring that those who are neurodivergent can understand and consume the content.

Specifically, laws and regulations like the Americans with Disabilities Act (ADA), part of the Rehabilitation Act, and the European Union Accessibility Act all demand scripted and live content, regardless of broadcasting method, whether digital or traditional, must be made accessible through captioning.

With a strong understanding of technologies that involve processing and generating human language, exceptionally skilled software developers can develop and implement real-time captioning into various platforms and applications. Below is a brief breakdown of the fundamental building blocks:

It’s abundantly clear how these tools can be useful for the media and entertainment sector. However, can they be used in other areas of our society? As it turns out, the answer is yes! Industries such as education, healthcare, business, and professional services can utilize real-time captioning in certain situations to ensure viewer understanding and satisfaction, learning, and collaboration.

This complex solution is worth considering for any company that wishes to promote inclusivity and allow people, regardless of their disabilities, to work and participate while complying with regulations. The consequences for not doing so may be costly. However, the positive outcomes are as follows.

Hearing is Believing

The National Institutes of Health (NIH) evaluated that approximately 15% of American adults are either deaf or hard of hearing. This staggering statistic should be a concern not only for those affected, but for a range of fundamental sectors in our society. We depend on these sectors to provide the proper training, information, and guidance in preparation for the world’s happenings and to propel the next generation of artists, developers, and everyone else in between further than ever before.

With laws and regulations that seem more pressing now than before, companies must ensure that the various types of media they produce are made accessible to everyone. When it comes to making this possible, it’s an intricate solution that only talented developers and a wide array of technologies can bring to life.


Chetu, Inc. does not affect the opinion of this article. Any mention of specific names for software, companies or individuals does not constitute an endorsement from either party unless otherwise specified. All case studies and blogs are written with the full cooperation, knowledge and participation of the individuals mentioned. This blog should not be construed as legal advice.

Chetu was incorporated in 2000 and is headquartered in Florida. We deliver World-Class Software Development Solutions serving entrepreneurs to Fortune 500 clients. Our services include process and systems design, package implementation, custom development, business intelligence and reporting, systems integration, as well as testing, maintenance and support. Chetu's expertise spans across the entire IT spectrum.

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