We develop custom PMS solutions for multi and single-property sites that seamlessly integrate with third-party software systems for residential and commercial properties including hotels, resorts, timeshares, vacation rentals, and more with tailored integrations using HTNG specifications with VisualOne, Maestro, and WebRezPro, incorporating message formats including Micros' Opera, Fidelio, Galaxy, and Choice Hotels.
Custom Integrations to Global Distribution Systems (GDS) from Amadeus, Travelport, Sabre, Pegasus, and SiteMinder, as well as popular Online Travel Agencies (OTA) like Kayak, Expedia, and Priceline. We integrate channel management programs to effectively manage listing distributions including automation tools for real-time inventory and dynamic pricing.
Programming of reservations management systems for guest management and profile building, room blocking for individuals, groups, and businesses, automation for cancellations and confirmations, plus integration with POS systems for efficient deposit handling.
We craft custom front office software for individual guest management, wake-up calls, room key coding, billing, automated guest check-in/check-out, room service, housekeeping, and maintenance. Development of unique back office modules for accounting software that includes ledger, accounts payable/receivable, automated billing/invoicing features, and integrated solutions for budgeting and forecasting, tax preparation, profit/loss analytics, and more.
Web-based portal creation for guest and tenant services including maintenance requests, automated preventative maintenance, activities scheduling, and payment capabilities, with database creation for searching on-site amenities. Entertainment platform development with TV and video-on-demand service integrations, activities scheduling and modules for automated guest billing. We program business center kiosks with metered time usage and in-room internet access management and billing with RADIUS based authentication.
iConcierge application programming for mobile devices with integration to HotSOS for user-facing remote check-in/out, geolocation and Customer Relationship Management (CRM). Guest profiles with analytics reporting integrated to CRM systems. Social media integrations to all platforms and hospitality review sites (TripAdvisor, Expedia, Hotels.com, etc.) with notifications for negative reviews and features to allow instant social sharing of positive reviews.
Custom maintenance and housekeeping management software for streamlined workflow of operations with features for efficient work order assignment, scheduling, tracking, and follow-up through intuitive, real-time dashboards integrated to employee/tenant management systems. Development of employee and talent staffing software solutions for special events management including scheduling/calendaring integrated to guest, event, and employee management platforms.
Franchise management software engineered with PMS systems for complete oversight of properties and uniformity across locations. We create risk assessment, franchise reporting, firmware for on-site property security, catering software, revenue management software development along with consumer and competitor data aggregation. SharePoint implementation with workflows and single sign-on.