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Accelerated Growth: Your Guide To Staff Augmentation For IT Success

Jim Garlock By: Rick Heicksen


Staff augmentation is an outsourcing strategy used to staff for project needs or skill gaps and respond to business objectives. It is extremely relevant in business operations as it aims to round out the level of expertise sustained for a company’s objectives. This article will serve as a beginner's guide for staff augmentation, offering fundamental knowledge and steps to get started.

What is Staff Augmentation?

Staff augmentation is the strategic enhancement of a team with outsourced talent to meet business or project demands. It starts with evaluation of the current staff and determines what additional skills are needed for the objectives at hand. It ensures a highly skilled team without long-term commitment. It is perfect for bridging resource gaps and tackling projects head-on.

Benefits of Staff Augmentation

Staff augmentation is more cost-effective and has many benefits. You are substantially reducing costs associated with providing the materials needed for staff, such as office space and equipment, and you won't need to pay full-time salaries or cover benefits.

Staff augmentation allows you to scale your team to an appropriate size for the project. Flexibility is crucial for a project that can be unpredictable or has evolving needs. You can bring specialists in for specific skills you do not have in-house. Hiring full-time employees can be expensive and time-consuming, but with staff augmentation, you pay what you need when you need it.

Key Considerations for Getting Started

Getting started is crucial, and you should follow a guide when thinking about staff augmentation and pursuing it. There are steps that you should take and questions you should ask.

Identify where you need help and determine the type of support you will need. Will it be a one-time project, or will you need continuous support?

Clearly outline your project goals to ensure you are advertising the right position for your needed help. It's the blueprint for finding the right team members.

Identify the right roles to augment. For example, you might need a developer or QA specialist if it's a software project.

These steps are crucial to finding the right augmentation solution. If not followed, you could end up bringing on someone who does not possess the right qualifications for the job, or you might hire staff who cannot provide continuous support if needed.

Finding the Right Talent

Choosing the right talent means looking for skills and roles that align with your software development or IT needs. Begin by clearly defining project needs and partnering with reputable staff augmentation solution providers such as Chetu.

Specify detailed requirements, assess technical and soft skills, and consider industry experience. Prioritize flexibility and adaptability in candidates and maintain a continuous feedback loop for ongoing improvement. This approach ensures that the external talent seamlessly integrates into your team, enhancing the overall process of your project.

Integration & Communication

Clear communication is important to keep a team together. Establish transparent channels, whether its regular meetings, project management tools, or dedicated communication platforms. Everyone should be on the same page. This cohesion enforces a sense of unity and ensures that potential challenges are addressed proactively. Open lines of communication provide a space for feedback, making adjustments and improvements along the way, which is crucial for the project's overall success.

Managing & Measuring Success

Success is not accidental, as meticulous planning and management go into achieving any feat. It is crucial to clearly define the expectations of job roles, ensuring that both the company and temporary staff are on the same page of responsibilities. Providing a detailed description of specific tasks will increase effective communication and documentation. It helps ensure that communication is clear.

Key performance indicators (KPIs) are navigational tools providing a clear view of progress and performance. Define measurable goals and milestones from the outset, whether it's project completion time, quality of deliverables, or cost-effectiveness. Implement project tracking systems to monitor these KPIs, allowing you to identify potential challenges early on and make informed decisions. This approach ensures that your staff augmentation project meets and exceeds expectations.

Real-Life Examples

Many notable companies have leveraged staff augmentation in their business operations, which has helped propel them to success. A well-known technology company, IBM has utilized offshore staff augmentation to expand its workforce and enhance capabilities. IBM gained specialized expertise and mitigated expenses associated with full-time employees. They used modern communication practices and tools for effective management, and IBM seamlessly integrated offshore team members into in-house teams.

Applications like Spotify and Uber that have skyrocketed in popularity and success have used staff augmentation in the early running of their platforms.

Challenges and How to Overcome Them

Obstacles are apparent in any business venture, and proactive businesses do their best to be prepared for these uncertainties. Clear guidelines, regular updates, and an open dialogue between the in-house team and augmented staff are important to mitigate miscommunication.

Cultural differences can be turned into a strength by promoting diversity and creating an inclusive work environment. Establish protocols for conflict resolution and set realistic expectations from the beginning to overcome potential roadblocks. Approach challenges as opportunities for growth, learning, and redefining the approach.

Embracing Success Through Staff Augmentation

Staff augmentation is a dynamic business strategy to meet project demands and respond to evolving objectives. This guide summarizes the basics, benefits, and practical steps to initiate staff augmentation. Strategically enhance your team with external talent, offering flexibility and cost-effectiveness.

The key considerations for starting this search are identifying resource needs, defining project objectives, and selecting the right roles for augmentation. Many companies have used this strategy and become industry giants partly because of staff augmentation. This approach is powerful for businesses wanting to enhance their capabilities and succeed in the business landscape.

With over 23 years in business, Chetu is a trusted provider of software development solutions and support services. Our specialized technology and industry experts serve startups, SMBs, and large enterprises with an unparalleled software delivery model suited to the client’s needs. We provide both technical and non-technical resources to businesses to drive scalability and cost savings. Our services include custom software solutions, DevOps, outsourced IT infrastructure support, business process outsourcing, and digital transformation. Contact us today to fill your software development and IT staff augmentation needs and accelerate the growth of your business.


Chetu does not affect the opinion of this article. Any mention of a specific software, company or individual does not constitute an endorsement from either party unless otherwise specified. This blog should not be construed as legal advice.

Founded in 2000, Chetu is a global provider of offshore software development services, solutions and support services. Chetu's specialized technology and industry experts serve startups, SMBs, and Fortune 500 companies with an unparalleled software delivery model suited to the needs of the client. Chetu's one-stop-shop model spans the entire software technology spectrum. Headquartered in Sunrise, Florida, Chetu has fourteen locations throughout the U.S. and abroad.

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