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Technical Perspectives

3 Salesforce Solutions for a Better CRM Platform

Written by Dave Wood Posted April 27, 2018

For a lot of businesses, having a central hub where workers can interact with customers is very important. However, business and customer relationships through the means of interaction and communication alone are not the only things businesses need in order to maintain a well-rounded relationship. Businesses want to know more about who their clients are by observing and understanding how they connect with the business. Salesforce, one of the largest CRM platforms, offers a medium to help create an environment where workers can interact with customers in a whole new way.

CRM, or customer relationship management, is a system businesses use to manage relationships and connections with customers and potential customers. Salesforce deems themselves as #1 in the world of CRM and aim to ensure that the way workers and customers interact is nothing short of meaningful and long-lasting. Salesforce CRM solutions are the backbone to creating a seamless platform where workers are given access to a variety of tools such as: Tracking and managing customer information, tracking customer emails to stay up-to-date on communication history and simplifying certain tasks to make workloads feasible to name a few.

salesforce customer management

Salesforce Business Platform Solutions by Chetu

To name a few, Chetu offers the following Salesforce software solutions to seamlessly enhance CRM platforms:

1. Salesforce Development

Most successful business CRM platforms have a software development team that provides the solutions they need to technologically thrive. With that, Chetu developers deliver innovative Salesforce solutions to customers looking to integrate. Chetu offers Salesforce development services that include the integration of CRM modules. These modules allow for: easy scalability, opportunity management and up-to-date sales content.

2. Salesforce Cloud Based Management

Built on a SaaS model, the Salesforce service cloud is a customer service application that allows companies to manage customer information and other items. Chetu developers implement Salesforce solutions that enable users to connect to cloud-based apps which in turn, increases business productivity. Chetu Salesforce cloud based management solutions also allow users to access online inventory management and utilize turnkey cloud-based ERP (Enterprise Resource Planning) tools.

3. Salesforce API Integration

In order for businesses to access information within their organization using Salesforce, certain API's are required to do so that include: Apex, REST, Metadata, and Visualforce. Chetu develops Salesforce SOAP API components with multiple features and functionalities from Apex, REST, Metadata and Visualforce.

These solutions are integral parts to a better more efficient CRM platform. Each solution helps to provide businesses with the visibility they need in order to continue creating and managing positive customer relationships. Chetu offers experienced developers to help provide your business the tools and technologies you need to advance.

Disclaimer:

Chetu, Inc. does not affect the opinion of this article. Any mention of specific names for software, companies or individuals does not constitute an endorsement from either party unless otherwise specified. All case studies were written with the full cooperation, knowledge and participation of the individuals mentioned. For more information about this content or any other software solution offered by Chetu, please contact our sales team at 954-342-5676 or by email at sales@chetu.com.

Chetu was incorporated in 2000 and is headquartered in Florida. We deliver World-Class Software Development Solutions serving entrepreneurs to Fortune 500 clients. Our services include process and systems design, package implementation, custom development, business intelligence and reporting, systems integration, as well as testing, maintenance and support. Chetu's expertise spans across the entire IT spectrum.

- See more at: https://www.chetu.com/blogs


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