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A CASE STUDY

Law Firm Leverages NetSuite Integrations for Custom Reporting

Napoli Shkolnik PLLC, a NY-based national litigation firm, chose Chetu to customize their Oracle NetSuite ERP.

Law Firm Leverages NetSuite Integrations

Chetu is a great organization to work with. We give them a directive and they come up with a solution.

- Robert Gali, Chief Technology Officer (CTO)

Industry:

- Legal

Project Solutions:

- NetSuite Integration

- Reporting & Dashboards

Technology Used:

- NetSuite API

- Suite Talk API

- Microsoft SQL Server

- Spitfire Dialer API

Enhanced Dashboards with SQL / NetSuite Integrations

Napoli Shkolnik PLLC has over 100 years of experience practicing law for those who have suffered wrongs and/or traumatic events. Lawyers from Napoli Shkolnik consistently provide high-quality legal advice. Their dedication has resulted in numerous multi-million dollar verdicts and settlements.

The law firm needed to create a seamlessly integrated system that connected various databases to a centralized repository. The project objective was to then map the data to NetSuite ERP for custom reporting and dashboards.

Given Chetu’s legal software experience and NetSuite certified developers, Chetu was well poised to offer Napoli an unparalleled ERP solution.

Bridging Data to NetSuite

Chetu developed a custom SQL Server Integration Services (SSIS) package that extracted data from various databases. We created a scheduler for the SSIS packages to run on-demand and in real-time to extract data and load it into the centralized database.

Subsequently, we used SuiteTalk APIs in NetSuite to pull and map data from the bridge database into NetSuite to report and create dashboards.

Additionally, Chetu had to account for legacy data and invoicing systems. To do so, a console application was created to map the updated NetSuite records back to the SQL database.

The console analyzes and tracks the ETL execution and flags updated records. Users will get an email notification for duplicate or invalid invoices and data.

Custom Marketing Automation

SpitFire Integration

Chetu created a custom web application to integrate data with SpitFire dialer, a third-party call management system. This application retrieves data from the SQL database via an advanced search functionality.

The custom functionality allows Napoli to fetch and augment their data that is simultaneously tracked and updated in the local database.

Complete Enhancement and Automation

At the end of the project, Napoli boasted that they had the best of both worlds working with Chetu.

The project was completed within their desired timeframe at a reasonable cost. They received a superior software development team that automated their business operations and enhanced their website’s UI for optimal user experience.

As an Oracle NetSuite Alliance Partner, Chetu developers have a deep and unique understanding of NetSuite solutions.

They provided a robust set of resources, certified training, and tools, enabling them to develop expertise around specific business functions, product areas, and industries so they can efficiently assist customers, differentiate their practices, and grow businesses.

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