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Case Study

Creating A Surge in Operational Efficiency with a Transformative Custom POS System

Chetu developed an innovative POS application for a leading nutrition chain, streamlining operations through integration of payment terminals, Quickbooks, and scanners.

  • Industry
    Retail
  • Technology Leveraged
  • Visual Studio 2017
  • Net Framework 4.5
  • MS SQL Server 2016
  • Jquery 3.2
  • BootStrap
  • SignalR

Project Solution:

Boosted operational efficiency up to 40 percent through optimized operations and inventory management with a custom POS system.

The client, a notable award-winning chain within the nutrition industry, reached out to Chetu to create a POS application to streamline key processes in their business and franchise operations. The technical purpose of this application is to take inputs from an admin portal developed as a web application. Chetu was able to approach this request with the development of a .NET Windows application for the POS web portal for admin activities.

The Approach

For this project, Chetu's team of developers integrated payment terminal devices for card payment, QuickBooks integration, and device scanners in the custom POS system application. Chetu implemented different roles in the system. The four roles are system admin, super admin, accountants, and employees. Each role would have different tasks that pertain to their job duties.

POS Systems are designed to facilitate transactions, manage inventory, and streamline business operations. POS systems provide insights into sales trends, best-selling items, and popularity. It helps businesses make more informed decisions about pricing and marketing strategies based on the data it collects.

The Process

Chetu set the staging environment in a server on the client's side where the application may be hosted. The production environment would also be on the client's server. The proposed roles each have different capabilities:

System Admin

  • Log in to the system with valid credentials
  • View dashboard
  • Change password
  • Reset the password of other company users
  • Add/Edit/Remove/inactivate companies
  • See the list of available companies

Super Admin

  • Log in to the system with valid credentials
  • View dashboard
  • Change password
  • Manage employees
  • Manage sales output
  • Manage departments
  • Manage POS terminals
  • Manage Stock locations
  • Manage Vendors
  • Manage brands
  • Manages unit of measures
  • Manages Base unit of Measures
  • Manage Products
  • Manage Categories
  • View Reports

Accountants

  • Log in to the system with valid credentials
  • View Dashboard
  • Change Password
  • View report

Employees

  • Log in to the system with valid credentials
  • View dashboard
  • Change password
  • POS access (sales & returns)
  • Limited inventory editing and ability to print price tags
  • Edit UPCs
  • Adjust inventory via the iOS app
  • "Stock audit" and "Stock products"

Additionally, Chetu changed and updated the track record with new features:

  • Franchise management capabilities
  • Stock location
  • Single click installation
  • Vendor allocation
  • Product SKU allocation to all franchisee levels
  • Stock allocation to each product
  • Changes in Grid for multiple searches

Transformative Custom POS System Solution with Enhanced Features

Chetu successfully created this custom POS System and implemented new features that gave system administrators and employees more management tools. Chetu created an easy-to-understand, simple-to-navigate application that gives insights into many aspects of the business. Chetu's expertise in this project led to seamless integration of payment terminal devices, QuickBooks, and device scanners, enhancing the system's functionality and capabilities. By harnessing various technologies and frameworks, Chetu crafted a solution that empowers users with insightful inventory management tools, streamlining business operations with an easy-to-use interface.

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