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Case Study
Chetu worked with a client in the healthcare industry to develop a scalable solution that streamlines medical administration and enhances financial management so patient care can be prioritized.
We developed a transformative EHR platform solution which significantly reduces administrative overhead and enhances operational efficiency, allowing medical professionals to prioritize patient care.
The healthcare industry has seen labor shortages and many facilities have been feeling the effects and burdens of being understaffed and overworked. Patients also feel the effects when their treatments are delayed, and they can't see a doctor within a reasonable timeframe. Understanding this, the question then becomes, "How and where could we possibly lighten the load?" This is a question that our client was able to answer when they contacted us to develop a platform that could alleviate the financial stresses medical practitioners face by providing an easy-to-understand and easy-to-use EHR solution.
By enabling the sharing of relevant patient information between doctors and their respective billing departments, medical professionals would be able to circumvent unwanted complications and unnecessary back-and-forth - as is currently present within many facilities. As a trusted provider of custom software development solutions with over two decades of experience creating various solutions including for the healthcare industry, we were more than able to take on this task.
With our client being a service provider across the board, we wanted to facilitate their capabilities alongside increasing the clean claim pass-through rate and improving the collection process with a software solution. We were able to produce the platform by leveraging their preferred architectures for front-end and back-end development: React JS and PHP (Laravel), respectively.
Expanding on the front-end development, we leveraged Material JS Design as the UI component library to achieve an appealing and visually consistent design for the platform and Redux to help us manage and update the application's state. Furthermore, we utilized Redux-Thunk, a middleware for Redux, to improve the platform's responsiveness and perform asynchronous actions like making API calls. We also used the JavaScript library Axios to efficiently retrieve data, interact with the server, and manage responses. In tandem, these technologies led us through a streamlined development process and resulted in an engaging and effective platform.
To power the user experience, we leveraged PostgreSQL 9.56DB and Laravel 8. These two technologies were used due to their strong storage capabilities and ample set of features, respectively. Consequently, the platform is efficient, maintainable, and scalable to our clients' needs, demands, and service offerings.
The services offered by our client can be done through a dedicated project manager (DPM); this is a professional who is tasked with overseeing the management and operations within medical practices. This is achieved through coordinating staff activities, managing finances, and handling administrative tasks to ensure cohesive operation. So, aside from offering the web platform itself, our client uses what we've helped them create combined with their DPM services to have a completely streamlined approach to their financial necessities.
We created our client’s desired platform to not only ensure their goals are being met but also to be compliant with industry standards such as HIPAA to enhance the safety and security of patient data. With efficient document sharing and financial management, we've seen the overall health of the operational and financial sides of medicine improve significantly. As a result, by leveraging this platform, medical professionals no longer have to suffer through unnecessary back and forth and can focus on what's truly important: the patient.
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