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Hotel owners and managers need a way to manage reservations and offer direct room booking options, but these professionals don’t necessarily have a reliable way to do so. Thankfully, the SynXis platform — a suite of software applications — is capable of filling that need.
In 2014, Sabre, a software and technology company serving the travel industry, launched the SynXis platform, which includes software applications such as the SynXis Booking Engine, SynXis Central Reservations, and SynXis Voice Agent.
Sabre describes SynXis as a hospitality platform with a retail engine core, an open application programming interface (API) architecture, and integrated solutions.
Integrated software applications can communicate with each other, offering a way for companies to manage a wide variety of tasks and to share information with different departments. However, hoteliers must hire experienced software developers who can combine these applications with pre-existing hotel websites and software.
In the hotel industry, the most powerful way to combine systems is to integrate online booking software with hotel websites.
The reason is that hotels must provide websites with online booking options in order to remain competitive. Otherwise, these hospitality companies will end up sharing profits with online travel agencies that have e-commerce capabilities. Fortunately, there’s a software-based tool for online booking: the SynXis Booking Engine.
Sabre launched the booking engine in May 2015 and, in a written announcement, said that the engine would enable guests to book hotel rooms directly through hotel websites.
In a video on SabreHospitality.com, the company states that the booking engine offers “dynamic personalization and a true shopping cart experience.” Sabre also notes in the video that the engine can use a guest’s profile information, preferences, and hotel stay history to “automatically sort the products, add-ons, and offers” that are relevant to each guest.
Hotel owners can use that kind of personalized e-commerce functionality to form direct relationships with customers. But, these travel industry professionals must find someone who can implement an online booking solution.
A skilled software developer must handle the task of integrating the SynXis Booking Engine with a pre-existing hotel website. As Sabre notes, that task involves using an application programming interface (API) to connect a website or member portal to the booking engine.
In addition, there are also Sabre-authorized developers. They’re authorized by Sabre to develop software solutions with Sabre data and APIs. One such development company is Chetu, a creator of custom technology solutions.
If you want to expand your software development services by offering Sabre integration solutions to hotel owners, contact Chetu today. We’re here to help.
Chetu, Inc. does not affect the opinion of this article. Any mention of specific names for software, companies or individuals does not constitute an endorsement from either party unless otherwise specified. All case studies and blogs are written with the full cooperation, knowledge and participation of the individuals mentioned. This blog should not be construed as legal advice.
Chetu was incorporated in 2000 and is headquartered in Florida. We deliver World-Class Software Development Solutions serving entrepreneurs to Fortune 500 clients. Our services include process and systems design, package implementation, custom development, business intelligence and reporting, systems integration, as well as testing, maintenance and support. Chetu's expertise spans across the entire IT spectrum.
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