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Technical Perspectives

Advantages of Choosing Dynamics 365

Written by Dave Wood

Customers are one of the most important assets a company has. Regardless of the industry it is important to have a powerful Customer Relationship Management (CRM) Software like Microsoft Dynamics 365 to manage customers and growth. With the right CRM, organizations can collect, manage and organize their customer data within one platform to increase loyalty. The best part about Dynamics 365 is that not only is it packed with all the right features but the platform can easily be customized, integrated and implemented to align with your business scope.

Company Operations Are All Connected

  • Dynamics 365 for Marketing- Dynamic's marketing application is built to maximize lead conversions. Leads, opportunities, contacts and campaigns can all be managed in one place. Reports and analytics between the sales and marketing department is available for deep insight, enhancing better campaign planning and execution.

  • Dynamics 365 for Sales- Dynamics empowers salespeople with its digital intelligence and predictive analysis that maximize lead conversions. Salespeople can now engage with their customers more effectively and understand their needs. With its predictive analysis it allows the team to not only stay motivated but close more deals by identifying opportunities.

  • Dynamics 365 for Customer Service- The customer service application is designed to give a 360 view of a customer's lifecycle, facilitating retention and case management. Dynamics allows customer service representatives to deliver in a fast and personalized way by guiding them in the right direction with intelligent processes.

  • Dynamics 365 for Operations and Finance- The application unifies a company's operations and finances for a better business overview to make fast informative decisions. Dynamics helps business adapt much quicker to changing market demands, enhancing business growth.

  • Dynamics 365 for Talent- Dynamics built its talent application to transform a company's human resource department. Hiring the right people and setting them up for success has become easier with a personalized onboarding experience. Retention and growth within a business is another great advantage the application creates, with continues learning, personalized career path and development guidelines.

Seamlessly Customize, Implement and Integrate Dynamics 365

Dynamics 365's backbone was built to extend beyond its core functionalities to best meet an organization's preferences. As a company evolves and grows, modules can be easily integrated to the platform. Chetu can integrate and implement any proprietary or third-party software with your Dynamics infrastructure.

As Microsoft Gold Partners, Chetu's certified developers can customize and configure Dynamics to your business needs. Contact Chetu if you need any implementation, integration or support with your Microsoft Dynamics 365 platform


Chetu does not affect the opinion of this article. Any mention of a specific software, company or individual does not constitute an endorsement from either party unless otherwise specified. This blog should not be construed as legal advice.

Founded in 2000, Chetu is a global provider of app developing services, bespoke solutions and support services. Chetu's specialized technology and industry experts serve startups, SMBs, and Fortune 500 companies with an unparalleled software delivery model suited to the needs of the client. Chetu's one-stop-shop model spans the entire software technology spectrum. Headquartered in Plantation, Florida, Chetu has fourteen locations throughout the U.S. and abroad.

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