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A CASE STUDY

BIGCOMMERCE STORE ENHANCEMENTS STREAMLINE LAB EQUIPMENT MANAGEMENT

The client, a scientific equipment distributor in the Cannabis industry, chose Chetu for BigCommerce support of BigCommerce’s Cloud Platform to better track sales and inventory.

BigCommerce Support for Better Lab Equipment

Parameters: Online Store Inefficiencies Call for Custom BigCommerce Services

The client was the first and only company dedicated to distributing scientific equipment and supplies exclusively to the cannabis industry. They are members of the National Cannabis Industry Association and support the Marijuana Policy Project.

They offer everything—from start to finish—for cannabis analysis, testing, production, and extraction. They supply industry-leading scientific instruments, chemicals, supplies, and technical service to: cannabis testing labs, extraction facilities, genetics and seed companies, and conventional research labs investigating cannabis related compounds including universities, biotech, and pharmaceutical labs.

The client requested Chetu fix major system issues on their BigCommerce Cloud Platform so they can better manage quotes, products, inventory and purchase order functionality.

Robust Analysis and Enhancement

Journey: Robust Platform Analysis and Custom Enhancements

The client wanted to fix business inefficiencies found on their current BigCommerce platform. The client hired Chetu to enhance the Salesforce, 3rd party applications, ERP and Quickbooks system integration.

The platform consists of supportive apps like ShiperHQ, Quote Ninja and Duoplane for purchase orders. Chetu developers ensured all data within the applications, Salesforce and Quickbooks maintained integrity during the entire project.

The client required enhancements to the Salesforce to improve quote management, product and inventory management and purchase order functionalities. We analyzed their current Salesforce and BigCommerce integration and improved customer, catalog and order management for their clients (cannabis testing labs, extraction facilities, genetics and seed companies, and conventional research labs investigating cannabis related compounds including universities, biotech, and pharmaceutical labs) and improved QuickBooks Online to better manage invoices.

Results: Seamless Online Product Management

The client is now able to manage invoices, inventory and purchase orders more efficiently. Our team utilized its BigCommerce development knowledge to fix the Salesforce and Quickbooks integrations that were affecting sales and enhance related applications.

Chetu leveraged BigCommerce's APIs to sync with their enterprise resource planning (ERP) system. BigCommerce has a no-limit catalog, which allowed us to sync huge inventories quickly. Our 1500+ developers are provided a robust set of resources, certified training, and tools, which enable them to provide expertise around specific business functions, product areas, and industries. Chetu has over 19 years of experience with assisting customers, helping to differentiate their business, and grow their organization.

certified bicommerce partner
1500+ Developers
19+ Years of Ecommerce Expertise

LET’S WORK TOGETHER

TO ENGINEER GREATNESS

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